
Dynamic customer service professional with extensive experience at Homegoods, excelling in cash handling and customer relations. Proven ability to balance cash drawers accurately while providing exceptional service. Recognized for strong attention to detail and effective problem-solving skills, ensuring customer satisfaction and loyalty in high-volume environments.
Homegoods l open up customers account, l greeted and rung up merchandise, l interact with customers,l directed customers to be able to find what they were looking for, l balance out every day that l work.
Work for a Tobacco Co. In glenview ill - Data entry l set up customers account to be pull electronically thru J.P.M Bank Chase,l was responsible for making sure l put the right amount of money to each customer account, which this was high volume of customers and Cash and balance each day, l post any checks received thru mail to each customer account,and had to balance,l also did posting payments to the Wolves hockey team and had to balance.l also did E.F.T.Payments as well.
I greeted and rung up customers food and merchandise, l interact with my Customers ,had to ring up items in a timely manner, also had to to balance draw,l work in customer service ,where l play customers lottery,did money orders,and customers returns.
Prepared daily deposits of money receive,balance out cash drawers,Assisted customers with any questions open up Credit cards,answer any questions or concerns,or complaints,enter and updated customers service log with all questions and concerns,or complaints, Addressed issues with the highest level of customer service.
Created customer accounts and apply money accordingly, Daily review of all receipts,cash drawers and customers accounts to ensure all balance accordingly, Assist customers with any questions, concerns or complaints,providing the highest level of customer service. Assist Co-workers as needed andalways willing to lend questions hand in other areas.
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
POS systems
Time management skills
Drawer balancing
Returns processing
Customer service excellence
Patience and empathy
Work ethic and integrity
Customer relations
Money handling
Cleaning and sanitizing
Cash management
Attention to detail
Written and verbal communication
Cash handling and management
Daily reporting
Reliability and punctuality
Cash handling expertise
Order taking
Cash register systems
Product knowledge
Professionalism and courtesy
Cash drawer balancing
Refunds and exchanges
Staff training
Conflict resolution
Order packaging
POS system operations
Refund handling
Guest inquiries
Complex Problem-solving
Issue resolution
Inventory management
Currency counting
Reports and documents
Retail merchandising
Loyalty program promotion
Decision making aptitude
Identification checks
Report preparation