Debra Simmet

• Managed front desk operations, ensuring efficient handling of phone calls and visitor inquiries.
• Kept reception area clean and neat to give visitors positive first impression.
• Managed multi-line phone system, directing calls to appropriate departments and personnel.

Completed KPU EMR Training

Completed FEMA Training

Competed Handle With Care Training

• Review Applications for experience, verify licenses, certifications, and all hiring documents completed and in the Data Base
• Submitting qualified candidates to contracts in VMS
• Joint Commission data collection and reporting
• Work with clinicians, and leadership to resolve clinical or safety issues.
• Developed compliance policies ensuring alignment with regulatory standards and organizational goals.
• Conducted risk assessments to identify potential compliance issues and implement corrective actions.
• Collaborated with cross-functional teams to streamline compliance processes and improve operational efficiency.
• Monitored changes in legislation affecting healthcare regulations, updating policies accordingly.
• Reviewed and approved internal audits, ensuring adherence to compliance protocols across departments.
• Managed incident reporting systems, addressing non-compliance issues promptly and effectively.
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
• Streamlined compliance processes by implementing efficient monitoring systems and tools.
• Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
• Collaborated with contract team to review client contracts and facilitate personnel compliance training.
• Secured data privacy and protection by enforcing stringent compliance measures in handling sensitive information.
• Improved audit outcomes by establishing continuous improvement plan for compliance practices.
• Addressed compliance issues by developing and implementing corrective action plans.

• Coordinated staffing schedules to optimize resource allocation and minimize gaps in coverage.
• Developed and maintained relationships with healthcare professionals to ensure staffing needs are met effectively.
• Implemented onboarding processes for new hires, ensuring compliance with organizational policies and procedures.
• Streamlined communication channels between staff, management, and external partners to enhance operational efficiency.
• Verified payroll, vacation and sick time hours to support accounting processes.
• Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
• Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
• Facilitated smooth employee transitions with comprehensive onboarding program.
• Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
• Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
• Managed approximately 30 incoming and outbound calls, emails and faxes per day

• Developed and maintained strong client relationships to enhance satisfaction and retention.
• Analyzed client needs and provided tailored solutions to optimize healthcare services.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
• Managed approximately 30 incoming calls, emails and faxes per day from customers and clinicians