Debra Taft
Foothill Ranch,CA
Summary
Dynamic office manager with a strong background in community engagement and relationship building. Expertise in problem-solving and conflict resolution, ensuring efficient operations and positive interactions among staff, students, and families. Blends advanced organizational, technical and business expertise to enhance workflows.
Overview
13
13
years of professional experience
Work History
Office Manager
El Toro High School
Lake Forest, California
07.2021 - Current
- Recruited, trained, and mentored staff to ensure understanding of responsibilities and compliance with policies.
- Developed and implemented office procedures to enhance workflow organization and professionalism.
- Consulted with administrators on employee performance and operational concerns to ensure productivity.
- Coordinated supply ordering and negotiated vendor discounts, resulting in reduced operational expenses.
- Build strong relationships with administrators, parents, staff, students, and teachers through effective communication and timely resolution of questions and concerns.
- Respond to student and family inquiries and complaints promptly and professionally, providing solutions while maintaining positive relationships.
- Guide employees through difficult or complex situations, providing leadership, problem solving support, and mentorship to promote effective resolution.
Student Service Technician
El Toro High School
Lake Forest, California
03.2020 - 07.2021
- Collaborated with the Assistant Principal of Guidance to develop master schedule, improving course availability for students.
- Supported counselors in scheduling, graduation audits, and managing placement changes to ensure accurate student progress tracking.
- Maintained precise student enrollment, attendance, and administrative records for reporting.
- Managed confidential student registration files and ensured accuracy of transcripts.
- Cultivated relationships with students and families, fostering a supportive environment for an enhanced four-year experience at El Toro High School.
Clerk II
Saddleback Valley Unified School District
Mission Viejo, California
04.2013 - 03.2020
- Managed student enrollment processes while ensuring confidentiality of sensitive files.
- Facilitated communication between families, teacher and administrators.
- Provided technology support to families navigating school systems.
- Updated school website and social media platforms to improve communication with families and the community.
- Maintained accurate attendance records for state audits and reports.
Education
Some College (No Degree) - Social Sciences
California State University, San Marcos
San Marcos, CAGeneral Education
Mount San Jacinto College
Menifee, CASkills
- Office software management
- Scheduling and coordination
- Workflow optimization
- Training and mentoring
- Community engagement and relationship building
- Communication and collaboration
- Problem-solving and conflict resolution
- Multitasking and prioritization
Affiliations
- Coached girls and boys soccer U6-U19 AYSO soccer teams for thirteen years. During that time I also volunteered as a referee and helped with the our regions yearly tournament.
Timeline
Office Manager
El Toro High School
07.2021 - Current
Student Service Technician
El Toro High School
03.2020 - 07.2021
Clerk II
Saddleback Valley Unified School District
04.2013 - 03.2020
Some College (No Degree) - Social Sciences
California State University, San Marcos
General Education
Mount San Jacinto College