Debra Turner
Columbia,Mississippi
Summary
Dedicated and detail-oriented professional with over 20 years of experience delivering exceptional service and support across diverse industries. Renowned for strong organizational skills, accuracy, and reliability in managing multiple responsibilities efficiently. A commitment to excellence is evident through professionalism and integrity in every task, along with adept communication and problem-solving abilities that foster positive relationships with clients, colleagues, and leadership. Highly adaptable and quick to learn new systems, procedures, and technologies, contributing effectively to team and company success.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Southeast Mississippi Rural Health Initiative Inc
01.2023 - Current
- Processed and verified billing documentation for accuracy and compliance with healthcare regulations.
- Managed electronic health record systems to ensure timely submission of claims and payment processing.
- Implemented process improvements that enhanced the efficiency of the billing workflow across departments.
- Developed training materials for new staff on billing procedures and software applications.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Front Office Coordinator
Restore Physical Therapy
01.2021 - 07.2023
- Facilitated communication between patients and healthcare providers, ensuring clarity and efficiency.
- Coordinated patient scheduling and managed front desk operations to enhance patient flow.
- Implemented electronic health record (EHR) systems to streamline patient information management.
- Maintained a well-organized front office environment, contributing to a positive patient experience.
Billing Specialist III
South Central Regional Medical Center
09.2017 - 12.2020
- Demonstrated knowledge of Medicaid, Medicare, Commercial, and Workers’ Compensation claims using HCFA and CMS forms.
- Processed billing statements and claims efficiently using advanced billing software systems.
- Ensured accurate coding and documentation for insurance claims to optimize reimbursement rates.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
Education
Medical Secretary -
Concorde Career College
Tampa, FL03-1997
High School Diploma - undefined
Lakewood High School
St. Petersburg, FL06-1990
Skills
- Billing systems and software
- Customer service
- Insurance verification
- Claims processing
- HIPAA compliance
- Medical record review
- ICD-10 proficiency
- Medical terminology expertise
- Data entry
- Critical thinking
Timeline
Billing Specialist
Southeast Mississippi Rural Health Initiative Inc
01.2023 - Current
Front Office Coordinator
Restore Physical Therapy
01.2021 - 07.2023
Billing Specialist III
South Central Regional Medical Center
09.2017 - 12.2020
High School Diploma - undefined
Lakewood High School
Medical Secretary -
Concorde Career College