Debra Williams
Collinsville,IL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Auditor
Enterprise Car Rental
02.2015 - 04.2017
- Followed established auditing processes to meet internal and regulatory requirements.
- Analyzed data and findings to prepare reports detailing financial information.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Executed audit phases and entered data into accounting software for analysis.
Neighborhood Parent Supervisor
Adventures In Motivation
01.2013 - 02.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Secretary
B. T. Church
06.1981 - 01.2012
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Administrative Assistant
Fred S. James Insurance Company
01.1978 - 02.1980
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree - Paralegal Studies
Southwestern Illinois College
Belleville, ILBachelor of Science - Legal Studies
Webster University
St. Louis, MO12-2024
Skills
- Operations Management
- Inventory Control
- Business Development
- Process Improvement
- Analytical Thinking
- Logistics Coordination
- Project Planning
- Delegation Skills
- Task Prioritization
- Problem Solving
- Leadership Abilities
Accomplishments
Webster University Deans List 2022 - 2024
Certification
Microsoft Teams
Microsoft Excel
Microsoft Power Point
Microsoft OneNote
Adobe Acrobat Pro DC 2023
Clio
TimeMap 6
Timeline
Auditor
Enterprise Car Rental
02.2015 - 04.2017
Neighborhood Parent Supervisor
Adventures In Motivation
01.2013 - 02.2015
Secretary
B. T. Church
06.1981 - 01.2012
Administrative Assistant
Fred S. James Insurance Company
01.1978 - 02.1980
Microsoft Teams
Microsoft Excel
Microsoft Power Point
Microsoft OneNote
Adobe Acrobat Pro DC 2023
Clio
TimeMap 6
No Degree - Paralegal Studies
Southwestern Illinois College
Bachelor of Science - Legal Studies
Webster University
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