Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

DEBRA WISNEWSKI

Mays Landing,New Jersey

Summary

Dynamic Office Manager with a proven track record excelling in customer service and office administration. Enhanced team productivity through effective delegation and conflict resolution, fostering a collaborative environment. Demonstrated organizational skills by streamlining operations, resulting in improved efficiency and employee engagement.

Overview

42
42
years of professional experience

Work History

OFFICE MANAGER

LEXUS OF CHERRY HILL
10.2023 - 03.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office employees, billings, floorplan p/off customer auto loans
  • inventory new and used . sales commissions, wholesalers billing.
  • motor vehicle
  • Hire and fire employees
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Office Manager

CRESTMONT TOYOTA
03.1983 - 10.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships..
  • correcting and maintaining automotive schedules
  • sales commissions and bonus

Education

High School Diploma -

POMPTON LAKES HIGH SCHOOL
POMPTON LAKES NJ 07442

ACCOUNTING

DOVER BUSINESS COLLEGE
Dover, NJ

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Timeline

OFFICE MANAGER

LEXUS OF CHERRY HILL
10.2023 - 03.2025

Office Manager

CRESTMONT TOYOTA
03.1983 - 10.2023

High School Diploma -

POMPTON LAKES HIGH SCHOOL

ACCOUNTING

DOVER BUSINESS COLLEGE

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DEBRA WISNEWSKI