Debrah Simuel
Columbia,SC
Summary
Highly skilled and detail-oriented Data Entry professional with 6 years of experience in maintaining a 99% accuracy rate while entering large volumes of data into databases. Proven ability to develop and implement new data entry procedures and standards resulting in a 20% reduction in errors and a 15% increase in productivity. Collaborative team player with excellent communication skills and a track record of troubleshooting and resolving data entry errors resulting in a 25% reduction in error resolution time.
Overview
9
9
years of professional experience
Work History
Fraud Dectection Representative
PSCU
11.2017 - 06.2024
- Develop and implement a comprehensive fraud prevention strategy to protect customers from financial losses and to ensure that the bank remains compliant with applicable regulations.
- Investigate potential credit card fraud cases based on information received from the fraud detection system
- Responds to 25 or more account inquiries per hour providing the cardholders of 5 or more assigned clients with standard / scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues
Document and Data Clerk
Fluor Enterprises, Inc.
05.2015 - 08.2017
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies
- Analyzed departmental documents for appropriate distribution and filing
- Validated blueprint and schematic designs working alongside field engineers
- Verified data integrity and accuracy.
Document Specialist
Babcock Center
03.2015 - 05.2017
- Create case records for assignment and tracking of digital files
- Assist in the preparation of reports, graphs, and presentations using spreadsheet, graphic software, and/ or database applications
- Assists in the maintenance of documents and records, coordinates the reporting of key quality indicators, supports the renewal of certifications, performs the follow-up of audit observations, and provides support on projects
Education
Not complete -
Nursing Midlands Technical College
Columbia, SCSkills
- Data driven decision making
- Data management
- Strategic planning
- Confidentiality and regulatory compliance
- Customer service
- Critical thinking
- Attention to detail
- Organizational skills
Timeline
Fraud Dectection Representative
PSCU
11.2017 - 06.2024
Document and Data Clerk
Fluor Enterprises, Inc.
05.2015 - 08.2017
Document Specialist
Babcock Center
03.2015 - 05.2017
Not complete -
Nursing Midlands Technical College