Debra T Sato
Honolulu,HI
Summary
Accomplished IT Systems Administrator and Clinical Systems Analyst with a proven track record at HI State Department of Health and Queen's Medical Center. Expert in enhancing system security and efficiency, skilled in SQL and adept at problem-solving. Significantly improved user experience and system functionality through meticulous troubleshooting and effective team training.
Overview
11
11
years of professional experience
Work History
IT Systems Administrator
HI State Department Of Health, DOCD
05.2016 - Current
- Provided technical oversite of the HI-EDSS (HI Electronic Disease Surveillance System)
- Developed comprehensive documentation on Maven-related processes and procedures, facilitating knowledge transfer amongst team members.
- Improved user experience by troubleshooting application issues and collaborating with vendor on necessary updates or enhancements.
- Provided exceptional technical support to end-users, promptly addressing and escalating any reported issues or concerns with system functionality.
- Enhanced system security with Windows Server system patching and security updates.
- Devised test scripts to assist with user and system testing.
- Designed and modified reports and queries using SQL.
- Deployed and installed War files to update system software.
Clinical Systems Analyst
Queen's Medical Center, Honolulu, Hawai'i
11.2013 - 07.2015
- Assisted with the development of clinical documentation standards, contributing to a more consistent approach across departments.
- Resolved complex technical issues related to clinical systems through effective troubleshooting techniques and root cause analysis methods.
- Provided training to staff members on clinical systems usage, improving overall proficiency and reducing support requests.
- Assisted with pharmacy system builds, data validation and system testing.
- Improved clinical system efficiency by streamlining data input processes and enhancing user interfaces.
Education
Master of Science - Computer Information Systems
University of Phoenix
Honolulu, HISocial Work
University of Nebraska At Omaha
Omaha, NEBachelor of Science - Social Work
Creighton University
Omaha, NESkills
- Application support (Maven)
- Application Configuration
- User Support
- Log Analysis
- System Troubleshooting
- SQL, XML, Java
Timeline
IT Systems Administrator
HI State Department Of Health, DOCD
05.2016 - Current
Clinical Systems Analyst
Queen's Medical Center, Honolulu, Hawai'i
11.2013 - 07.2015
Master of Science - Computer Information Systems
University of Phoenix
Social Work
University of Nebraska At Omaha
Bachelor of Science - Social Work
Creighton University