DEBRIEL WILLIAMS
Cypress
Summary
Results-driven office administrator with a strong track record in streamlining operations and enhancing guest experiences. Skilled in resolving inquires, executing sales processes, and maintaining organized environments to support overall team success.
Overview
12
12
years of professional experience
Work History
Office Administrator
Star Furniture
Cypress, TX
10.2022 - Current
- Finalized sales orders effectively while maintaining a friendly demeanor.
- Provided exceptional guest experiences through attentive services
- Completed daily audits and office checklists to ensure operational accuracy
- Assist guest with inquiries regarding orders and accounts
- Directed urgent guest issues to store management or customer care
- Invoiced all completed sales orders promptly and accurately
- Executed opening and closing procedures to maintain store operations
Mail Room Specialist
Visual Edge Technologies
Houston, TX
05.2020 - 07.2021
- Maintained a clean and organized mail room to promote safety and efficiency.
- Labeled, weighed, and processed mail and packages for efficient distribution.
- Stamped, sealed, and sorted mail for delivery to other hospital branches.
- Maintained a high level of confidentiality with mail items in regulation of HIPPA LAW
- Maintained records of all mail received and sent out
- Trouble shoot office equipment, computer hardware, and software issues.
Assistant Manager
Acceptance Now
Houston, TX
03.2017 - 07.2019
- Cultivated and secured new customer relationships, achieving sales goals and service targets
- Assisted in training and mentoring new team members on operational procedures
- Managed customer service inquires and complaints in a timely manner
- Investigated customer issues, resolving problems through effective communication and rapport building
- Supervised daily operations to ensure high performance, quality standards, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
Sales Associate
Kohl's
Cypress, TX
10.2014 - 09.2016
- Operated point of sale system for transactions and returns
- Maintained organized and visually appealing merchandise displays
- Managed inventory levels and restocked shelves as needed
- Conducted seasonal sales promotions to attract customer attention
- Greeted customers and and provided exceptional customer service
- Built and maintained relationships with peers and upper management to drive team success.
Education
No Degree - Nutrition Sciences
Wharton County Junior College
Rosenberg, TXPharmacy - Pharmacology
Professional Carreer Institue
Houston, TXNo Degree - Accounting and Finance
Lone Star College
Tomball, TXHigh School Diploma -
B. F Terry High School
Rosenberg, TX05-2001
Skills
- Administrative duties
- Financial record management
- Cash handling
- Opening/closing procedures
- Data Entry accuracy
- Attention to detail
- Interpersonal communication
- Computer proficiency
- Scheduling
- Supply inventory
- Teamwork and collaboration
- Customer service
Timeline
Office Administrator
Star Furniture
10.2022 - Current
Mail Room Specialist
Visual Edge Technologies
05.2020 - 07.2021
Assistant Manager
Acceptance Now
03.2017 - 07.2019
Sales Associate
Kohl's
10.2014 - 09.2016
No Degree - Nutrition Sciences
Wharton County Junior College
Pharmacy - Pharmacology
Professional Carreer Institue
No Degree - Accounting and Finance
Lone Star College
High School Diploma -
B. F Terry High School