DeCarlos Small
Garland,TX
Summary
Reliable Freight Operations Supervisor with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Freight Operations Supervisor
XPO Logistics
Garland, TX
10.2010 - Current
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Identified opportunities to reduce cost and improve productivity.
- Consistently met company and department objectives within budget and time constraints.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
- Established or monitored specific supply chain-based performance measurement systems.
Supervisor of Operations
Home Depot
Garland, TX
06.2007 - 09.2010
- Maintained safe work and collaboration spaces for night employees.
- Hired team members and trained in collaborative team environment.
- Managed communication within organization and to outside clients and partners and thoroughly documented and reported overnight activities to management.
- Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
High School Diploma -
Atlanta High School
Atlanta, LA05.1993
Northwestern State University of Louisiana
Natchitoches, LASkills
- Warehouse Inspections
- Relationship Building
- Data Interpretation
- Work Planning and Prioritization
- Organizational Requirements Monitoring
Timeline
Freight Operations Supervisor
XPO Logistics
10.2010 - Current
Supervisor of Operations
Home Depot
06.2007 - 09.2010
High School Diploma -
Atlanta High School
Northwestern State University of Louisiana
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