Summary
Overview
Work History
Education
Skills
Accomplishments
Entertainment Enthusiast
References
Timeline
Generic
Decedric Williams

Decedric Williams

Longview,TX

Summary

Dynamic leader with a proven track record in sales growth at Hilton, leveraging strategic marketing and effective team training. Demonstrated excellence in content creation and proofreading as a Freelance Writer, enhancing brand engagement. Recognized for driving revenue while fostering engaging customer experiences through a blend of hard sales techniques and soft communication skills. Aiming to further elevate team performance and customer satisfaction in future roles.

Overview

7
7
years of professional experience

Work History

Director of Sales

Hilton
Longview, TX
12.2022 - Current
  • Facilitated new partnerships alongside maintaining repeat business engagements.
  • Achieved consistent room night sales growth via proactive marketing strategies.
  • Directed coordination of Sales Coordinator in sales-related tasks.
  • Succeeded in meeting expected REVPAR goals for Hilton properties.
  • Formulated comprehensive annual marketing and sales plans tailored to the hotel's market segment strengths.
  • Implemented strategic selling activities based on market conditions.
  • Trained team members on the specifics of business bookings.
  • Conducted market research to identify selling possibilities and evaluate customer needs.

Freelance Writer/Owner

Love Writing A Latte
Longview, TX
04.2021 - Current
  • - Created engaging content across various genres, including fiction, nonfiction, and short stories.
    - Compiled comedy screenplays while receiving mentorship from A-list producers at Stage32.
    Organized materials to research and complete writing tasks effectively.
    - Conducted thorough research on assigned topics to ensure well-informed content.
    - Utilized strong writing, editing, and proofreading skills to produce engaging, error-free material.
    - Brainstormed ideas to develop valuable content for clients.
    - Wrote compelling, concise, and clear news scripts under tight deadlines.
    - Collaborated with actresses and top entertainment writers to enhance content quality.
    - Developed and implemented social media strategies to build and maintain a strong online presence, encouraging community engagement to increase visibility.
    - Proofread and edited peers' writings to ensure clarity and coherence.
    - Conducted extensive research prior to writing any article or post.
    - Organized and tracked multiple projects to meet strict deadlines.
    - Reviewed existing content to identify opportunities for improvement or updating.

Visitor Services Coordinator

City of Longview
Longview, TX
09.2017 - 09.2022
  • Participated in team meetings related to visitor services policies and procedures.
  • Assisted with special events, including setting up tables and chairs, managing registration, and providing directions to guests.
  • Trained new employees on proper procedures related to visitor services.
  • Initiated creative ideas and kept recreation programs entertaining and refreshing.
  • Managed inventory of supplies needed for the day-to-day operations of the facility.
  • Supervised material acquisition, setup and teardown for periodic and special events.
  • Sought out opportunities to improve service levels and corrected problems.
  • Displayed excellent communication skills when interacting with staff members and guests alike.
  • Performed administrative duties such as filing paperwork, responding to emails, and updating databases.
  • Developed processes for tracking visitor feedback data.
  • Greeted visitors, answered questions and provided information about the facility.
  • Provided customer service support via phone calls, emails, and live chat services.
  • Coordinated tours of the facility for groups of visitors.
  • Planned activities for kids during school visits.
  • Distributed brochures and other informational materials to visitors.
  • Processed payments from customers at point-of-sale terminals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Bachelor of Arts - Creative Writing, Concentration in Screenwriting

Southern New Hampshire University
Manchester, NH
08.2025

Associates - Business Admin & Management

Vista College
Longview, TX
06.2013

Skills

  • Proofreading
  • Sales team training
  • Sales leadership and training
  • Product Description
  • Digital Marketing
  • Creative Writing
  • Expressive writing
  • Freelance writing

Accomplishments

  • Received an award for Best Screenplay in 2023.
  • Recognized by the Hilton Corporate office for Team Member Week.
  • Published author

Entertainment Enthusiast

  • Built relationships with A-list producers, directors, and celebrities in the film industry
  • Mentored by a former producer for Jennifer Lopez for my script production
  • I interviewed Chris Tucker during an ExtraTV segment with Mario Lopez
  • Worked with actress Natalie Brienen during a recent session
  • Created the Love Writing a Latte Cafe podcast and YouTube channel

References

References available upon request.

Timeline

Director of Sales

Hilton
12.2022 - Current

Freelance Writer/Owner

Love Writing A Latte
04.2021 - Current

Visitor Services Coordinator

City of Longview
09.2017 - 09.2022

Bachelor of Arts - Creative Writing, Concentration in Screenwriting

Southern New Hampshire University

Associates - Business Admin & Management

Vista College
Decedric Williams