Summary
Overview
Work History
Education
Skills
Timeline
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Declan Rooney

Philadelphia,PA

Summary

Dynamic security professional with experience at Prosegur, excelling in incident reporting and CCTV monitoring. Recognized for maintaining a safe environment while delivering exceptional customer service. Proven ability to act decisively in emergencies and collaborate effectively with teams to enhance operational efficiency. Committed to upholding high standards of safety and professionalism.

Overview

3
3
years of professional experience

Work History

Security Officer

Prosegur
08.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Floor Worker

Home Depot
06.2024 - 03.2025
  • Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
  • Collaborated with team members to complete daily tasks and achieve store goals.

Arcade Attendant

Bowlero Lanes
11.2023 - 06.2024
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.

Food Runner

Top Golf
05.2022 - 11.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Education

MaST Community Charter School
Philadelphia, PA

Skills

  • Report writing
  • Incident reporting
  • Security guard
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • Physical fitness
  • Transaction recording
  • Cash register operation
  • Critical thinking

Timeline

Security Officer

Prosegur
08.2024 - Current

Floor Worker

Home Depot
06.2024 - 03.2025

Arcade Attendant

Bowlero Lanes
11.2023 - 06.2024

Food Runner

Top Golf
05.2022 - 11.2023

MaST Community Charter School

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Declan Rooney