Decota Gordon
Kansas City,MO
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
Work History
Account Manager
Keurig Dr Pepper, Inc.
Kansas City, MO
10.2025 - Current
- Manages client accounts to ensure satisfaction and retention.
- Manages multiple accounts simultaneously while meeting deadlines.
- Acts as main point of contact in matters relating to client concerns and needs.
- Collaborates with sales and marketing teams to align initiatives.
- Develops strategic marketing plans to promote new product launches.
Merchandiser
Keurig Dr. Pepper Inc.
Manhattan, MO
06.2024 - 10.2025
- Stocked and displayed products on shelves and coolers at large accounts within a set territory.
- Stocked and displayed products on shelves/coolers at large accounts within assigned territory to enhance product visibility.
- Cross-trained with account managers to understand processes for maintaining proper inventory and ensuring stock availability.
- Cross training with account managers to learn the processes/systems for maintaining proper inventory.
- Provided coverage for other territories to ensure operational continuity.
Maintenance Crew Member
Kansas State University Library
Manhattan, USA
08.2021 - 05.2024
- Collaborated with team members to complete projects on time and meet building maintenance standards.
- Conducted regular inspections of buildings to identify any damage or defects that may need attention.
- Communicated with building managers regarding major repairs or additions, ensuring timely improvements to building efficiency.
- Improved building operations by responding quickly to maintenance requests.
- Demonstrated knowledge of carpentry and painting techniques to repair walls and furniture.
- Collaborated with other team members to complete projects efficiently and effectively.
- Organized storage areas for maintenance supplies and equipment, enhancing accessibility and reducing search time during repairs.
- Cleared debris from job sites to maintain safety and organization. from job sites after each task is completed.
- Performed groundskeeping tasks, including leaf removal, to maintain property appearance., such as leaf removal.
- Retrieved and delivered mail to multiple established mail stops.
Lot Associate
The Home Depot
08.2020 - 07.2021
- Monitored and maintained the entrance of the store.
- Maintained a sufficient quantity of carts near the entrance of the store.
- Assisted in completing inventory.
- Provided excellent customer service while interacting with customers.
- Restocked shelves with new merchandise as needed according to company guidelines.
- Maintained cleanliness and organization of the lot area, including sweeping up debris and trash.
- Checked out customers' purchases at designated checkout stations.
- Communicated effectively with team members regarding any issues or concerns in the lot area.
- Provided excellent customer service by quickly responding to customer inquiries and requests for assistance.
- Assisted customers with loading and unloading of merchandise from vehicles.
Education
Bachelor of Science (B.S.) - Athletic Training and Rehab Science
Kansas State University
Manhattan, KSSkills
- Account management
- Client Relationship Management
- Microsoft Office Suite
- Problem-solving
- Team collaboration
- Customer service
- Communication
Timeline
Account Manager
Keurig Dr Pepper, Inc.
10.2025 - Current
Merchandiser
Keurig Dr. Pepper Inc.
06.2024 - 10.2025
Maintenance Crew Member
Kansas State University Library
08.2021 - 05.2024
Lot Associate
The Home Depot
08.2020 - 07.2021
Bachelor of Science (B.S.) - Athletic Training and Rehab Science
Kansas State University