With 7 years of enterprise Project manager/Product analyst/ scrum master with medium to large skills within health care, digital, payment, and retail systems. My roles have included coaching and reinforcement of Agile techniques within multiple productions and delivery teams as well as planning and creating road maps and timelines for projects
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager/Scrum Master
Kern Medical Center- Project Manager/Scrum Master
Bakersfield, CA
10.2020 - Current
Continuous improvement of Sprint release processes to maximize team performance.
Subject matter expert on about 100 applications
Accurately documenting, tracking, and monitoring reported problems/incidents to ensure a timely resolution via salesforce ticketing software.
Point of contact and subject matter expert on our payment and mobile application as a product analyst also
Fusion of Agile and waterfall methodology driving hybrid system within our teams
Helping the Product owner define success criteria, scope, schedules, and deliverables for the engagement
Document requirements concisely and precisely using your technical knowledge to translate those requirements into a clear system design.
Present findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Maintaining records of all documents related to each project including specifications, change orders, invoices.
Project Manager /Agile Scrum Master
TD Bank
Dallas, TX
10.2018 - 10.2020
Building strong relationships with key partners and stakeholders like Design, Product Marketing, Engineering, and QA
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Advised other departments on best practices related to managing large-scale projects.
Facilitated resolution of conflicts between team members when necessary.
Developed and maintained project plans, timelines, and budgets.
Managed multiple projects with competing deadlines simultaneously.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Scrum Master
7-eleven
Dallas, TX
01.2015 - 10.2018
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Advised other departments on best practices related to managing large-scale projects.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Developed and maintained project plans, timelines, and budgets.
Managed multiple projects with competing deadlines simultaneously.
Created and implemented processes to ensure successful completion of projects.
Provided guidance to team members regarding tasks assigned to them.
Identified risks associated with each project and developed strategies for mitigating those risks.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Education
Bachelor of Science - Public Health
Umiversitu of Liberia
Monrovia Liberia
05-2018
Skills
Project development
Inventory Control
Contract Management
Resource Allocation
Work flow planning
Document Management
Cost Control
Schedule Management
Compliance Monitoring
Productivity Improvement
Logistics Management
Project Planning
Risk Management
Project tracking
Certification
Certified SAFe® Scrum Master (SSM)
CSM (certified scrum master)
Certified ITIL Foundation V4 –
Certified CBAP – Certified business analyst professional
Timeline
Project Manager/Scrum Master
Kern Medical Center- Project Manager/Scrum Master
10.2020 - Current
Project Manager /Agile Scrum Master
TD Bank
10.2018 - 10.2020
Scrum Master
7-eleven
01.2015 - 10.2018
Bachelor of Science - Public Health
Umiversitu of Liberia
Certified SAFe® Scrum Master (SSM)
CSM (certified scrum master)
Certified ITIL Foundation V4 –
Certified CBAP – Certified business analyst professional