Hi, I’m
Dedra Cannon
Las Vegas,NV
Summary
Experienced Technical Sales Architect with 20+ years of expertise in conceptualizing technical solutions for our customers. Successful track record in Technical Sales, Network Architecture Designs and Roadmaps, solution driven problem solving, and building loyal customer relationships. Key competencies include:
- Ethics and Integrity
- Adaptability and Flexibility
- Planning & Organizing
- Training & Development
- Motivating and Team Building
Overview
20
years of professional experience
1
Certificate
Work History
Cisco Systems, Inc.
Systems Architect
07.2014 - Current
Job overview
- Pre-Sales technical consulting for Commercial Select and Mid-market customers in Southern California and Nevada region.
- Develop trusted advisor status to customers and Account Managers by providing an optimal customer service experience with a holistic architectural perspective.
- Responsible for communicating the Cisco vision and information about the solutions and architectures we provide at every level within a customer organization, from engineers to the CIO.
- Build and maintains sales pipeline through cadence meetings and office hours, newsletters, and demand
generation events such as Lunch and Learns, Road Shows, Capture the Flag games, Customer Business
Reviews, and Webinars. - Evaluate competitive situations and recommend appropriate tactics to strengthen our positioning and successfully close sales.
Meru Network
Systems Engineer
04.2012 - 08.2014
Job overview
- Deliver engaging and persuasive technical presentations, showcasing the Meru Solution's capabilities, to potential clients.
- Collaborate closely with customers to understand their specific requirements, enabling the creation of Bill of Materials and equipment configurations tailored to their needs.
- Establish lines of communication with multiple internal groups within Meru, participating in strategic discussions on new product releases and implementing best practice designs.
- Conduct thorough site surveys utilizing Ekahau and other site survey tools, meticulously assessing equipment needs to ensure optimal performance and customer satisfaction.
Cox Communications
Sr Sales Engineer
04.2010 - 04.2012
Job overview
- I played a pivotal role in designing enterprise data networks utilizing cutting-edge technologies such as Metro Ethernet VPLS over Fiber and HFC.
- Led technical demonstrations and presentations to showcase the features and benefits of our products to potential clients.
- Collaborated closely with the sales team as the primary technical advisor and product advocate, offering innovative solutions to overcome sales challenges.
- Utilized customer requirements to create accurate equipment estimates, ensuring seamless alignment with their specific needs.
Gci General Communication Inc
Sales Engineer
12.2008 - 04.2010
Job overview
- Collaborate with the sales team to develop compelling technical presentations, RFPs, and proposals that effectively communicate the benefits of our solutions to customers.
- Create innovative designs for enterprise data networks, leveraging MPLS, MetroE, and other transport methods, ensuring seamless connectivity and scalability.
- Engineer VoIP phone systems and data networks, customizing solutions to meet specific customer requirements and business needs.
- Attend Design Review meetings to stay updated on network changes and work closely with the core infrastructure team to ensure alignment with the latest technological advancements.
AT&T Communications
Network Engineer
09.2003 - 12.2007
Job overview
- Ensure seamless provisioning of NetVPN customers on the MPLS network, guaranteeing smooth and secure connectivity.
- Design, engineer, and configure enterprise networks, crafting efficient solutions to meet customer requirements.
- Configure various routers, including Cisco, Redback, and Juniper models, with precision and attention to detail.
- Manage multiple customer projects from start to finish, building end-to-end customer networks using a variety of WAN technologies, such as Frame Relay, Private Lines, DSL, IPSEC, and MetroE.
- Develop test plans, lab prototypes, and technical specifications for new market trials, ensuring robust and reliable solutions.
- Troubleshot complex multi-vendor network service provider issues.
Education
DeVry UniversityDecatur, GA
Bachelor of Science from Network & Communication Management
06.2005
Skills
- CX Cloud
- Cisco Webex
- Software: Webex Control Hub, Thousand Eyes, Cisco ISE, Cisco Intersight, Meraki Dashboard, Cisco IOS, IOS-XE, IOS-XR, Nexus OS, Cisco DUO, Microsoft, Miro, Trello
- Routing: Cisco (2k, 3k, 7200, CSR1000v, ISRv, ISR4k, ASR1k, Cat8k), Juniper M/MX series, Meraki MX Series
- Switching: Cisco (Catalyst 3k/4k/6k/9k, Nexus 9k/7k/5k/3k,2k), Juniper EX series, Meraki MS Series
- Data Visualization and Presentations
- Technical Sales
- Technical Analysis
- Performance and Scalability Design
- Infrastructure Architecture
- MEDDPICC
- Automation and Assurance
- Technical Demos (Enterprise Networking, Collaboration, Security, Data Center)
Certification
- CCNA Cisco Certified Network Associate CSCO10081195 expires 12/2013
- CMNA - Cisco Meraki Network Associate
- CCAI - Cisco Certified Academic Instructor
Timeline
Systems Architect
Cisco Systems, Inc.
07.2014 - Current
Systems Engineer
Meru Network
04.2012 - 08.2014
Sr Sales Engineer
Cox Communications
04.2010 - 04.2012
Sales Engineer
Gci General Communication Inc
12.2008 - 04.2010
Network Engineer
AT&T Communications
09.2003 - 12.2007
DeVry University
Bachelor of Science from Network & Communication Management
Career Highlights
- My superpower lies in my ability to attentively listen to my customers' business priorities, enabling me to craft compelling technical business use cases that align perfectly with their goals.
- Extensive expertise in network design, implementation, troubleshooting, and maintenance, spanning diverse network types such as Campus LAN, WAN, MAN, E-commerce, Data Center, Remote office, and VPN.
- Held various key roles, including Network Architect, Network Consultant, Pre-Sales Engineer, Project Lead, and Network Engineer. This multifaceted experience has honed my ability to tackle complex networking challenges with precision and efficiency.
Career Highlights
- My superpower lies in my ability to attentively listen to my customers' business priorities, enabling me to craft compelling technical business use cases that align perfectly with their goals.
- Extensive expertise in network design, implementation, troubleshooting, and maintenance, spanning diverse network types such as Campus LAN, WAN, MAN, E-commerce, Data Center, Remote office, and VPN.
- Held various key roles, including Network Architect, Network Consultant, Pre-Sales Engineer, Project Lead, and Network Engineer. This multifaceted experience has honed my ability to tackle complex networking challenges with precision and efficiency.