Dedra Harris
Houston,TX
Summary
Dynamic manager with a proven track record at NaNa’s Assistant Living Home, excelling in customer service and team leadership. Skilled in decision-making and time management, I effectively enhanced client experiences through engaging activities and meticulous medication monitoring, ensuring a supportive environment for young adults with disabilities.
Overview
42
42
years of professional experience
Work History
Manager
NaNa’s Assistant Living Home
Anchorage, AK
09.2020 - 12.2025
Manage young adults with disabilities Monitor and assist with medication for clients Input notes Answer telephone incoming calls light housekeeping Redirect confrontation with clients Day Hab with the clients such as bowling fishing camping shopping etc…
Reservation Agent
Continental Airlines
Houston, TX
04.1984 - 02.2020
- Managed customer reservations and inquiries using airline reservation systems.
- Coordinated flight schedules and changes to enhance passenger experience.
- Assisted in resolving booking discrepancies to ensure accuracy and customer satisfaction.
- Trained new team members on reservation procedures and company policies.
Education
High School Diploma -
Jesse H Jones
Houston, TX05.1975
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Manager
NaNa’s Assistant Living Home
09.2020 - 12.2025
Reservation Agent
Continental Airlines
04.1984 - 02.2020
High School Diploma -
Jesse H Jones