Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DEDREECKA MILTON

CORAL SPRINGS

Summary

Detail-oriented professional with a proven track record at Publix, excelling in data entry and management. Demonstrated expertise in Microsoft Excel and a strong commitment to quality assurance, enhancing data accuracy and efficiency. Recognized for exceptional customer service and the ability to streamline processes, consistently exceeding performance goals.

Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Customer Service/Sales position. Ready to help the team achieve company goals


Recently re-enrolled with Southern New Hampshire University with foundational knowledge of proceeding to an Associate's Degree in Business Administration and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Overview

17
17
years of professional experience

Work History

Data Entry Clerk

Publix
09.2007 - 12.2020
  • Entered and maintained data accuracy across multiple databases.
  • Processed high volumes of documents with attention to detail.
  • Utilized spreadsheet software for data organization and analysis.
  • Collaborated with team members to streamline data entry processes.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Played a key role in the transition to paperless record-keeping, reducing environmental impact and improving accessibility.
  • Retired from Publix in December 2020
  • Work shift 3:00 am to 1:30 pm

Vacation Sales Representative

Dream Travel Services
05.2008 - 09.2018
  • Developed tailored vacation packages to meet diverse client needs and preferences.
  • Conducted market research to identify emerging travel trends and opportunities for service enhancement.
  • Collaborated with team members to streamline sales processes, improving overall customer satisfaction.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Exceeding sales goal each week
  • Work shift 4:00 pm to 10:00 pm

Telemarketer

Technion Telecommunication-AT&T
07.2003 - 11.2005
  • Utilized CRM software to track customer interactions and follow-up tasks.
  • Conducted outbound calls to generate leads and promote products effectively.
  • Analyzed call data to identify trends and optimize outreach approaches.
  • Collaborated with marketing teams to align messaging and promotional campaigns.
  • Maintained high levels of customer satisfaction through effective problem-solving techniques.
  • Making outbound calls to Business customers providing ATT Long Distance service to each business customer's business line.

Education

Associate of Applied Business - CURRENTLY RE-ENROLLED

SOUTHERN NEW HAMPSHIRE UNIVERSITY
NEW HAMPSHIRE

GED -

ATLANTA TECHNICAL COLLEGE
ATLANTA TECHNICAL COLLEGE
06-2016

Skills

  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Fast typing speed
  • Customer Service-oriented
  • Independent worker
  • Data management
  • Document scanning
  • Sales/Vacation Sales
  • Administrative support
  • Quality assurance
  • Proofreading
  • Data integrity
  • Workflow management

Languages

English

Timeline

Vacation Sales Representative

Dream Travel Services
05.2008 - 09.2018

Data Entry Clerk

Publix
09.2007 - 12.2020

Telemarketer

Technion Telecommunication-AT&T
07.2003 - 11.2005

Associate of Applied Business - CURRENTLY RE-ENROLLED

SOUTHERN NEW HAMPSHIRE UNIVERSITY

GED -

ATLANTA TECHNICAL COLLEGE