Dedrick McCray
New York,NY
Summary
Diligent Security professional with 5+ years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
5
5
years of professional experience
Work History
Licensed Security Guard
Securitas Security Services USA
03.2018 - 01.2023
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports of all security breaches and investigations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Examined doors, windows and gates to verify security.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked 16-18 hour shifts weekly
Customer Service Associate/ Stock
Burlington Coat Factory Warehouse
01.2018 - 04.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Southside High School
Greenville, SC2006
Business Management
Greenville Technical College
Greenville, SCSkills
- Safety and security
- Stationary surveillance
- Superior customer service
- Investigation documentation
- Emergency Management
- Surveillance
- Emergency Response
- Risk analysis training
- Security Guard License
- File and records management
- Public Safety
- Delivery Inspections
- Intrusion Detection
- Irregularity Reporting
- Prevention of Unauthorized Entry
- Conflict De-Escalation
- Screening Wands
- Report Writing
- Asset Securing
- Interpersonal Skills
- Complex Problem-Solving
- Wireless Technology
- Cooperative Attitude
- Keen Observer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Security Guard
Securitas Security Services USA
03.2018 - 01.2023
Customer Service Associate/ Stock
Burlington Coat Factory Warehouse
01.2018 - 04.2018
High School Diploma -
Southside High School
Business Management
Greenville Technical College
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