Dee Prouty
West Hartford
Summary
Experienced hospitality and sales professional seeking a General or Assistant Manager position. Over 17 years in bars and restaurants, combined with 10+ years in sales, mortgage, and client services. Skilled in team leadership, staff training, operations management, client relationship building, and revenue growth. Proven ability to develop processes, mentor staff, and create exceptional customer experiences while driving business success.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Originator
Hoot Mortgage
10.2025 - Current
- Build relationships with prospective borrowers and guide them through the mortgage process
- Educate clients on loan options, ensuring financial goals are met
- Develop lead-generation strategies and maintain referral pipelines
Founder
Home Health & Lifestyle Services
West Hartford
07.2025 - Current
- Launched a sustainable home wellness business focused on eco-friendly cleaning, indoor air quality, and lifestyle consulting
- Developed business strategy, marketing campaigns, and local client outreach
- Built relationships with subcontractors and clients, providing personalized wellness solutions
- Created a personal brand integrating professional expertise and lifestyle guidance
Mortgage Loan Originator
Groves Capital
Cape Coral
02.2023 - 08.2025
- Managed residential mortgage applications from consultation through closing
- Built referral partnerships with real estate professionals to expand business
- Maintained ongoing communication with clients, partners, and underwriting teams
Client Solutions Specialist
eFinancial
Cape Coral
12.2023 - 07.2025
- Assessed client needs for life insurance and recommended personalized solutions
- Guided customers through the insurance process, driving consistent policy sales
- Built long-term client relationships and managed sales opportunities in CRM systems
- Licensed in 23 States
Account Sales Executive
Global Life Rejuvenation
Denville
05.2022 - 12.2022
- Introduced high-demand products, increasing revenue by ~300%
- Reactivated dormant accounts and nurtured client relationships for recurring revenue
- Managed sales activities and opportunities in CRM systems
Business Development Lead
JDL Ventures
Wayne
01.2022 - 12.2022
- Facilitated virtual presentations for prospective clients and investors
- Developed social media campaigns and organized events to drive lead generation
- Cultivated long-term relationships with investors and partners
Personal Yoga Instructor
Self-Employed
09.2016 - 09.2022
- Designed personalized yoga programs emphasizing wellness, movement, and trauma-informed practices
- Mentored clients in mindfulness, meditation, and physical well-being
- Developed strong client relationships through customized guidance and support
General / Assistant Manager / Bartender
Various Bars & Restaurants
01.2016 - 04.2022
- Over 17 years in bars and restaurants, progressively taking on leadership and management responsibilities. Skilled in team leadership, staff training, operational efficiency, customer service, and revenue growth.
- Trained and supervised new hires, mentoring them to improve service quality and team performance
- Managed day-to-day operations, including scheduling, inventory, and process improvements
- Designed and implemented operational procedures to maximize efficiency and customer satisfaction
- Built strong client relationships to ensure repeat business and enhance guest experience
- Assisted in managing corporate and private events, ensuring smooth execution
- Increased bar revenue through upselling, promotions, and customer engagement strategies
- NJ
Cold Caller / Customer Service
Pleio Health Support Systems
07.2015 - 02.2016
Promo Model & Event Coordinator
CFO Studio
07.2014 - 07.2015
Education
MLO Test And Certification - Mortgages
Mortgage Loan License
03.2021 - 04.2021
200-Hour Yoga Teacher Certification -
The Yoga Loft
Bethlehem, PALogic & Philosophy Studies -
Lord Fairfax Community College
Skills
- General & Assistant Management
- Sales & Revenue Growth
- Staff Training & Team Leadership
- Client Relationship Management
- Operational Efficiency & Process Improvement
- Consultative Selling & Account Management
- Lead Generation & CRM Management
- Event & Customer Experience Coordination
Timeline
Mortgage Loan Originator
Hoot Mortgage
10.2025 - Current
Founder
Home Health & Lifestyle Services
07.2025 - Current
Client Solutions Specialist
eFinancial
12.2023 - 07.2025
Mortgage Loan Originator
Groves Capital
02.2023 - 08.2025
Account Sales Executive
Global Life Rejuvenation
05.2022 - 12.2022
Business Development Lead
JDL Ventures
01.2022 - 12.2022
MLO Test And Certification - Mortgages
Mortgage Loan License
03.2021 - 04.2021
Personal Yoga Instructor
Self-Employed
09.2016 - 09.2022
General / Assistant Manager / Bartender
Various Bars & Restaurants
01.2016 - 04.2022
Cold Caller / Customer Service
Pleio Health Support Systems
07.2015 - 02.2016
Promo Model & Event Coordinator
CFO Studio
07.2014 - 07.2015
200-Hour Yoga Teacher Certification -
The Yoga Loft
Logic & Philosophy Studies -
Lord Fairfax Community College