DEE SNOW
Pontiac,IL
Summary
Detail-oriented professional with a strong background in administrative support and bookkeeping. Expertise in maintaining confidentiality, streamlining processes, and delivering exceptional customer service. Aiming to leverage financial management skills to contribute as a Payroll Specialist.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Ken Goodwin CPA
Morris, IL
12.2025 - 03.2026
- Managed front desk operations, greeting clients with professionalism and warmth.
- Handled incoming calls, directing inquiries to appropriate staff members to enhance communication flow.
- Coordinated appointment schedules to optimize time management for staff and clients.
- Processed payments and invoices accurately, ensuring financial records were kept up to date and organized.
- Processed payroll using 1099etc software to guarantee timely and accurate employee compensation.
BOOKKEEPER/ADMINISTRATIVE ASSISTANT
Striegel Knobloch & Company LLC
Pontiac
12.2024 - 04.2025
- Executed accounting tasks for Phillips & Associates CPA, P.C., using ACS and CCH software to support financial operations.
- Ensured accuracy in all accounting entries and records.
- Managed payroll processes to ensure compliance with company policies and timely employee payments.
PATIENT ACCESS
OSF St James Hospital
Pontiac, IL
09.2024 - 11.2024
- Delivered courteous service to patients, fostering a welcoming environment.
- Checked in patients promptly at front desk, facilitating smoother patient flow.
- Addressed patient needs swiftly, ensuring timely resolution of issues.
- Managed multiple tasks while adapting to changing priorities.
ADMINISTRATIVE ASSISTANT
Phillips & Associates CPA P.C.
Pontiac, IL
02.2001 - 07.2024
- Supported management by scheduling meetings, preparing agendas, taking minutes, and maintaining organized records to enhance communication and efficiency.
- Managed phone and email correspondence, ensuring timely communication and effective handling of incoming and outgoing mail and faxes.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors to facilitate communication.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized filing system for easy access to documents and performed data entry and clerical tasks to support daily operations.
- Assisted with supply orders to maintain office inventory and ensure availability of essential materials.
- Monitored daily operations to ensure adherence to workflow processes and support team efficiency.
Education
ACCOUNTING AND BUSINESS MANAGEMENT -
Kankakee Community College
Kankakee07-2024
HIGH SCHOOL DIPLOMA -
TriPoint Jr/Sr High School
Cullom05-1991
Skills
- Appointment scheduling
- Office Administration
- Data Entry
- Data Management
- Record Keeping
- Excel
- Word
- Accounts payable
Certification
Notary Public, State of Illinois
Timeline
Receptionist Administrator
Ken Goodwin CPA
12.2025 - 03.2026
BOOKKEEPER/ADMINISTRATIVE ASSISTANT
Striegel Knobloch & Company LLC
12.2024 - 04.2025
PATIENT ACCESS
OSF St James Hospital
09.2024 - 11.2024
ADMINISTRATIVE ASSISTANT
Phillips & Associates CPA P.C.
02.2001 - 07.2024
ACCOUNTING AND BUSINESS MANAGEMENT -
Kankakee Community College
HIGH SCHOOL DIPLOMA -
TriPoint Jr/Sr High School