JORDAN K KARAKA

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.

• Promoted to Dispatcher within six months of hire as a result of handling and resolving a high-stress case effectively.
• Established long-term relationships with several lucrative clients through extensive listening, customer engagement, and a positive attitude, which resulted in Highly Successful customer ratings.
• Developed highly optimized routes for drivers, reducing delivery times with one to two hours.
• Received the Above and Beyond award throughout the year due to a high level of poise, exceptional communication skills, and exemplary customer service.
• Successfully trained ten new employees on route acclamation, package handling, loading and unloading optimization.

Transportation Worker Identification Credential{TWIC}Card

Recognized for highest number of safe package deliveries with customer satisfaction ratings of 3.5 stars or higher for two consecutive quarters.

Consistency delivered a minimum of 120 per day without incidents ,maintaining above successful safety record.