Dee Tumlinson
Covenant Medical Center
Lubbock,USA
1
Certification
18
years of professional experience
Detail-oriented professional with over ten years in the medical field. Enhanced service quality through effective multitasking and comprehensive insurance verification. Met quality assurance targets while fostering strong relationships with members and providers. Managed front desk operations, ensuring compliance and accuracy in all processes.
Work History
Site Coordinator
5 Months- Coordinated program logistics to support student engagement and academic success.
- Developed relationships with community partners to enhance resource availability for students.
- Implemented strategies for improving communication between schools and families.
- Trained staff on effective intervention techniques tailored to individual student needs.
Medical Biller
1 Year 5 Months- Updated CPT codes to ensure accurate insurance billing and minimize claim rejections.
- Processed payments and managed multiple tasks to maintain workflow efficiency.
- Adhered to strict schedules, contributing to overall operational efficiency.
Pre Service Specialist
2 Years 6 Months- Verified patent records to ensure authorization was approved and documented.
- Handled multiple customer transactions and processed payments efficiently.
- Maintained strict adherence to schedule for timely operations.
CDHP Specialist
6 Years 1 Month- Facilitated evaluation of comprehensive benefit information for members and providers, enhancing understanding of available options.
- Partnered with benefit specialists to improve customer service quality and member satisfaction.
- Coordinated multitasking across multiple screens, ensuring timely service delivery to members.
- Collaborated closely with benefit specialists to deliver quality customer service.
- Managed multitasking across multiple screens to ensure timely service.
- Supported funding tasks to ensure financial accuracy and compliance.
- Processed payroll efficiently to maintain employee satisfaction.
Kids Club Associate
4 Years 9 Months- Provided attentive care to children during parents' workouts and activities at the gym.
- Supported daily needs of children, prioritizing safety and well-being.
- Provided attentive care to children during parents' workouts and activities at gym.
- Ensured clean, organized childcare environment, enhancing comfort and play experience.
CSR/receptionist
4 Years 4 Months- Coordinated with doctors and pharmacies to accelerate medication delivery for members.
- Multitasked across multiple screens to ensure accurate information while assisting members.
- Processed payments efficiently.
- Processed payments efficiently when required.
- Managed phone calls and transfers as part-time receptionist to enhance member communication.
- Processed payroll by managing paychecks and badges for employees. including signing out paychecks and badges.
- Handled payroll tasks including signing out paychecks and badges.
- Faced company closure resulting in layoff on December 15, 2014.
Direct Support Professional
2 Years- In home caregiver for high functioning individuals with intellectual disabilities
- Fostered independence, community integration, and safety for individuals with intellectual disabilities.
- Implemented individualized reintegration plans to enhance client participation in community activities.
- Assisting with life skills such as cooking, cleaning.
- Managing medication and accompanying to appointments.
- Meeting with Caseworkers to provide updated status of clients
- Recording daily notes of behaviors and progress.
- Providing emotional support and guidance during high-stress times
- Offering companionship and support to improve social skills
Education
Bachelor of Science - Human Sciences
- Achievements
- Dean's List
- Academic Achievements and Honors: Presidents List
Skills
Problem solving
Clear Communication skills
Time management
Program coordination
Time Management and organization
Effective communication
Team Coordination
Certification
- CPR Certification
- First Aid Certification
Timeline
Site Coordinator
Communities in Schools South Plains
03.2026 - CurrentRead More
Medical Biller
Covenant Medical Center
03.2025 - CurrentRead More
Pre Service Specialist
Covenant Medical Center
09.2022 - 03.2025Read More
CDHP Specialist
Caprock Health Plans – A 90 Degree Benefits Company
01.2016 - 02.2022Read More
Kids Club Associate
Tru Fit Athletic Club
06.2014 - 03.2019Read More
CSR/receptionist
Conduit Global
08.2010 - 12.2014Read More
Direct Support Professional
Cherry Tree
08.2008 - 08.2010Read More
Texas Tech University
Bachelor of Science from Human Sciences
Read More