Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Dee Van Billiard

Las Vegas,Nevada

Summary

Hardworking and passionate with strong organizational skills. Ready to help teams achieve company goals. Organized and dependable successful at managing multiple properties and priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced and skillful in monitoring and managing daily business operations with a focus on continuous improvement. Transformed underperforming operations into successful operations using that experience and knowledge of "people".

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sr. Business Manager

Greystar
11.2007 - Current
  • Continue to drive year-over-year revenue growth while leading operations on two communities an keep expenses close to budget.
  • Work closely with employee recognition program which creates great working environment which in turn continues to grow productivity and improved morale.
  • Create resident events and coordinate several other site calendars for events.
  • Rise/Mentor coach for new managers at Greystar. Original mentor for program.
  • Improved customer satisfaction ratings with proactive problem resolution and enhanced communication strategies. Brought Rep.com from low 600to over 900 in 9 months.
  • Monitored daily operations as well as create annual budget.
  • Coordinate and control team schedules to keep shifts properly staffed during busy periods as well as biweekly payroll reporting


Manager

JIK Properties
05.2001 - 01.2007
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Regional Manager

707 Management
01.2007 - 10.2007
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.

Education

Some College (No Degree) - Photography

Sullivan County Commmunity
Loch Sheldrake, NY

Skills

  • Ethics and Compliance
  • Operations Management
  • Corporate Communications
  • Staff Training
  • Sales and Marketing
  • Customer Service
  • Decision-Making
  • Customer Relations
  • Team Building and Leadership

Affiliations

  • Nevada State Apartment Association Board Member
  • Nevada Real Estate Licensee

Certification

  • Real Estate License
  • A.R.M.
  • Dale Carnegie
  • Greystar Rise Coach
  • Winner: Manager of the Year NVSAA 2009
  • Winner: Volunteer of the Year NVSAA 2021/2023
  • Winner: Manager of the Year Greystar 2019

Timeline

Sr. Business Manager

Greystar
11.2007 - Current

Regional Manager

707 Management
01.2007 - 10.2007

Manager

JIK Properties
05.2001 - 01.2007

Some College (No Degree) - Photography

Sullivan County Commmunity

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Dee Van Billiard