DEEJAY MARQUEZ
Beeville,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Customer-focused Tire Technician with skill repairing leaks, balancing tires and completing alignments. Adept at learning new technical skills quickly. Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Manager
Whataburger Restaurants
04.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
Tire Mechanic
Carlos Garcia
01.2021 - 06.2023
- Repaired punctures by locating leaks, removing embedded objects and patching holes.
- Assisted team by keeping shop tidy, clean and free of safety hazards.
- Rotated, mounted and balanced tires on cars, trucks,vans,18 wheelers, tractors and trailers.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Maximized efficiency by coordinating changing and rotating of tires.
- Checked, installed and repaired brake system components such as rotors, pads, drums and calipers.
- Evaluated fluid levels, battery functioning on vehicles .
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Riverside High School
El Paso, TX06.2014
Skills
- Customer Relationship Management
- Business Planning
- Contract Development and Management
- Verbal and Written Communication
- Staff Management
- Sales and Marketing
- Lead Generation
- Employee Training
- Budgeting and Cost Control
- Complex Problem-Solving
- Managing Terminations
- Managing Employee Relations
- Job Assignments
- Food and Beverage Management
- Reading Comprehension
- Brake System Service
- Site Installations
- Onsite Visits
- Battery Changes
- Brake Repairs
- Facility Cleaning
- Fluid Checks
- Diagnostic Skills
- New Tire Installation
- Tire Rotations
- Proper Tire Inflation
Accomplishments
- Supervised team of 80 staff members.
- Resolved product issue through consumer testing.
- Achieved sales by completing multiple tires with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tire Mechanic
Carlos Garcia
01.2021 - 06.2023
Manager
Whataburger Restaurants
04.2014 - Current
High School Diploma -
Riverside High School