Deema Taha
Fairfax,VA
Summary
Honest and ethical healthcare professional with strong skills in conflict resolution and time management. Committed to maintaining accurate patient records and optimizing care coordination for improved patient outcomes.
Overview
1
1
Language
6
6
years of professional experience
Work History
Administrator
Virginia Family Medicine
Tysons Corner, Virginia
06.2023 - Current
- Coordinated communication between medical staff and patients daily.
- Maintained accurate patient records in electronic health systems consistently.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Assisted with insurance verification and billing inquiries promptly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Identified needs of customers promptly and efficiently.
- Performed data entry tasks into computer databases from paper documents.
Physical Therapist Assistant
Sunshine Physical Therapy Clinic
Alexandria, Virginia
05.2022 - 12.2023
- Implemented therapeutic exercises under therapist supervision for patient recovery.
- Assisted physical therapists with patient assessments and treatment plans.
- Collaborated with healthcare team members to enhance patient care strategies.
- Provided compassionate support to patients during their rehabilitation process.
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Maintained clean and organized therapy equipment and treatment areas.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Performed administrative tasks such as scheduling appointments and updating medical records.
Sales Associate
D&Z Insurance
Springfield, Virginia
06.2022 - 09.2022
- Greeted customers and provided exceptional customer service.
- Explained policy details and terms to prospective customers.
- Resolved client inquiries and provided exceptional service support.
- Conducted follow-up calls to ensure client satisfaction and retention.
- Handled customer complaints in a professional manner.
- Maintained accurate customer records in the company database.
- Worked with fellow sales team members to achieve group targets.
Target Team Member
Target
Fairfax, Virginia
10.2020 - 05.2022
- Assisted customers with product inquiries and store navigation.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Collaborated with team members to ensure smooth daily operations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payments.
Education
Bachelor of Science - Psychology
Shenandoah University
Winchester, VA05-2026
Skills
- Electronic health records
- Patient care coordination
- Document management
- Regulatory compliance
- Time management
- Conflict resolution
- Patient advocacy
Languages
Arabic
Native/ Bilingual
Custom Section 1
- Target
Kivette: 703-200-1766
- D&Z Insurance:
Ahmed: 703-398-8231
- Sunshine Physical Therapy:
Bahaa A. : (703) 313-0044
- Virginia Family Medicine:
Dr. Milani: 703-888-9797
Alhan: 703-383-4836
Timeline
Administrator
Virginia Family Medicine
06.2023 - Current
Sales Associate
D&Z Insurance
06.2022 - 09.2022
Physical Therapist Assistant
Sunshine Physical Therapy Clinic
05.2022 - 12.2023
Target Team Member
Target
10.2020 - 05.2022
Bachelor of Science - Psychology
Shenandoah University