Positive Care Specialist with specialties in retention, problem analysis and conflict resolution. Excellent problem solving and active listening talents. Understanding and polite with a strong need to build a personal connection with each customer.
Overview
4
4
years of professional experience
Work History
Care Specialist
Glen Abbey Assisted Living
Canton
03.2025 - Current
Assisted residents with daily living activities and personal care needs.
Documented resident health observations and reported changes to nursing staff.
Collaborated with team members to create individualized care plans for residents.
Maintained a safe and clean environment in resident living areas.
Provided emotional support and companionship to enhance resident well-being.
Server
Olive Garden
Livonia
04.2025 - 07.2025
Provided excellent customer service to enhance dining experience.
Took orders and communicated special requests to the kitchen staff.
Delivered food and beverages promptly to tables.
Collaborated with team members to ensure smooth service flow during busy shifts.
Assembly Line Worker
Faurecia Interiors Systems
Saline
06.2024 - 08.2024
Operated assembly line machinery to efficiently produce automotive parts.
Assembled interior components according to quality standards and specifications.
Collaborated with team members to maintain a steady workflow on the assembly line.
Maintained tools and equipment to ensure optimal performance during production runs.
Team Member
SkyZone Trampoline Park
Canton
05.2021 - 08.2023
Monitored guest activities to ensure safety and compliance with park policies.
Collaborated with team members to facilitate events and birthday parties.
Provided excellent customer service by addressing guest inquiries and concerns.
Trained new team members on operational procedures and safety protocols.