Deena Sepich
Canton,IL
Summary
Reliable and punctual team member with proven skills in care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
30
30
years of professional experience
Work History
Kennel Tech
Wilson's Dog Training And Boarding
06.2023 - 03.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Food and Beverage Manager
Wee-Ma-Tuk Hills Country Club
09.2021 - 01.2023
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Floor Manager
Black Crow Candle Company
10.2016 - 09.2021
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 6 to 8 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Medical Transcriptionist
Self Employed
04.1994 - 10.2016
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Applied medical terminology related to provider-specific treatments and techniques.
Education
High School Diploma -
Cuba High School
Cuba, ILOffice Supervision And Management
Spoon River College
Canton, ILSkills
- Sanitation protocol
- Patience and resilience
- Food Management License Up to Date
- Organizational skills
- Hard Working and dedicated
Timeline
Kennel Tech
Wilson's Dog Training And Boarding
06.2023 - 03.2024
Food and Beverage Manager
Wee-Ma-Tuk Hills Country Club
09.2021 - 01.2023
Floor Manager
Black Crow Candle Company
10.2016 - 09.2021
Medical Transcriptionist
Self Employed
04.1994 - 10.2016
High School Diploma -
Cuba High School
Office Supervision And Management
Spoon River College
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