Summary
Overview
Work History
Education
Skills
Timeline
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Deena Rogers

Sioux Falls,SD

Summary

Dynamic leader with a proven track record at Sanford Wellness Center, adept in strategic planning and operations management. Excelled in staff management and team leadership, enhancing team performance and customer satisfaction. Skilled in policy implementation and performance evaluations. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.

Overview

27
27
years of professional experience

Work History

Manager

Sanford Wellness Center
06.2006 - Current
  • Accomplished multiple tasks within established timeframes.
  • Trained employees to maximize team agility and performance.
  • Resolved staff and member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Home Daycare Provider

Self-employed
09.2001 - 05.2006
  • Balanced children's days between play, instruction, and rest with well-designed schedules
  • Documented children's' daily activities for parents and discussed trends to identify any necessary interventions
  • Changed diapers of very young children and assisted older kids with bathroom requirements
  • Implemented daily routines and activities to stimulate and engage children

Bank Teller

Wells Fargo
06.1997 - 05.2001
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

Travel Certificate - Travel Management

McConnell Travel School
Minneapolis, MN
04.1984

High School Diploma -

Emmetsburg High School
Emmetsburg, IA
05.1983

Skills

  • Policy Implementation
  • Strategic Planning
  • Business Administration
  • Performance Management
  • Expense Tracking
  • Operations Management
  • Staff Management
  • Team Leadership
  • Performance Evaluations
  • Staff Development
  • Time Management

Timeline

Manager

Sanford Wellness Center
06.2006 - Current

Home Daycare Provider

Self-employed
09.2001 - 05.2006

Bank Teller

Wells Fargo
06.1997 - 05.2001

Travel Certificate - Travel Management

McConnell Travel School

High School Diploma -

Emmetsburg High School

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Deena Rogers