SUMMARY
Overview
Work History
Education
Skills
Timeline

DEEPA GOVINDASWAMY

American Water
Voorhees,NJ
27
years of professional experience

Human Resources professional with 15+ years of experience across HR operations, employee relations, talent acquisition, benefits administration, payroll, and organizational development. Extensive background as an Immigration Paralegal supporting employment‑based immigration (H1B, L1,PERM, Green Card). Known for building strong partnerships with leadership, improving processes, and driving employee engagement through structured programs, compliance excellence, and strategic workforce planning.

Work History

Human Resources Business Partner

2 Years 8 Months
American Water | 12.2023 - Current
  • Partner with senior leadership to align enterprise HR strategy with business objectives, improving workforce planning accuracy.
  • Led a major restructuring within IT, redesigning roles, workflows, and resource allocation to increase organizational efficiency by an estimated 10–15%.
  • Provide daily guidance to leaders on organizational design, performance management, and policy interpretation, contributing to a 5–10% improvement in leadership effectiveness scores.
  • Conduct complex employee relations investigations, resolving cases with a 95%+ compliance accuracy rate and reducing repeat escalations by 20%, aligned with best-practice HR case-management outcomes.
  • Partner with Compliance and Legal to proactively identify and mitigate risk, reducing potential exposure and audit findings by 15–25%.
  • Facilitated workforce planning initiatives to ensure optimal staffing and resource allocation, succession management, and talent readiness initiatives.
  • Monitored and enforced compliance with relevant federal and state regulations. with federal/state regulations; proactively identify and mitigate risk.
  • Administered immigration support services for employees, including H1 and GC processes. (H1, GC) and guidance to leaders as needed.

HR Manager

2 Years 3 Months
Habitat for Humanity | 08.2021 - 11.2023
  • Updated job descriptions and maintained job structures to clarify roles and responsibilities.
  • Led full-cycle talent acquisition, including recruiting strategy, interviewing, selection, and exit analysis.
  • Ensured I-9 and E-Verify compliance while maintaining documentation for audits.
  • Provided guidance to stakeholders and business leaders on high‑risk and sensitive employee relations matters, conducting field interviews, site visits, and fact‑finding to support thorough and compliant investigations.
  • Trained managers on coaching, discipline, and appraisal processes; resolved grievances.
  • Managed benefits programs, vendor bids, and claims processing, while providing employee education on benefits.
  • Ensured compliance with federal/state HR regulations; supported internal/external audits.
  • Developed and updated HR policies and compensation structures.
  • Designed orientation and training programs to support employee development.

Senior Business Immigration Consultant

1 Year 6 Months
Fragomen LLP | 02.2020 - 08.2021
  • Partnered with client HR teams to develop immigration case strategies (H1B, L1, PERM, GC).
  • Educated HR and beneficiaries on immigration processes and regulatory requirements.
  • Managed all documentation for non-immigrant and immigrant visa applications.
  • Reviewed application packages for accuracy and compliance; provided feedback to attorneys and clients.
  • Assisted attorneys with petition preparation and case management.
  • Monitored case status and generated reports; maintained strict adherence to client protocols.

Paralegal

9 Months
KMW Law Offices | 05.2019 - 02.2020
  • Prepared and filed H1B, PERM, TN, I-140, and Adjustment of Status petitions.
  • Managed documentation for audits, supervised recruitment, and RFE responses.
  • Conducted legal research and maintained detailed visa status logs.
  • Supported hiring, transfers, and compliance with USCIS guidelines.

HR Manager

1 Year 2 Months
Netlink Software Group America, Inc. | 02.2017 - 04.2018
  • Led end-to-end recruitment, vendor management, onboarding, and training.
  • Partnered with leadership on HR policies and special projects.
  • Managed employee relations through escalation and ticketing systems.
  • Ensured compliance with FMLA, Affirmative Action, and employment laws.
  • Partnered with brokers to evaluate and update benefit plans.
  • Administered benefits, audited invoices, and managed payroll integration.
  • Rolled out the company’s first 401(k) program with Fidelity.
  • Streamlined payroll processes to improve accuracy and efficiency.
  • Managed deductions, withholding, and payroll compliance.

Legal Assistant

1 Year 5 Months
Siegel, Gross & Tou P.C. | 09.2015 - 02.2017
  • Prepared immigration petitions (H1B, L1, PERM, RFEs).
  • Maintained Abacus immigration management system with 100% accuracy.
  • Developed PERM strategy plans, filed prevailing wage requests, and maintained audit files.
  • Tracked deadlines, expirations, and priority dates for high-volume caseloads.

HR Generalist

7 Years 4 Months
Coca-Cola India | 06.1999 - 10.2006
  • Managed payroll processing and full-cycle recruitment.
  • Led onboarding, orientation, and employee training programs.
  • Conducted job analysis and maintained job descriptions across departments.
  • Ensured timely completion of performance appraisals.

Education

Master of Science - Human Resources & Organizational Development

Eastern Michigan University | 04-2018

Skills

HR Strategy & Business Partnership
Employee Relations & Workplace Investigations
Talent Acquisition
Performance Management
Policy & Compliance
Immigration expertise
Project Management

Timeline

Human Resources Business Partner

American Water
12.2023 - CurrentRead More

HR Manager

Habitat for Humanity
08.2021 - 11.2023Read More

Senior Business Immigration Consultant

Fragomen LLP
02.2020 - 08.2021Read More

Paralegal

KMW Law Offices
05.2019 - 02.2020Read More

HR Manager

Netlink Software Group America, Inc.
02.2017 - 04.2018Read More

Legal Assistant

Siegel, Gross & Tou P.C.
09.2015 - 02.2017Read More

HR Generalist

Coca-Cola India
06.1999 - 10.2006Read More

Eastern Michigan University

Master of Science from Human Resources & Organizational Development
Read More
DEEPA GOVINDASWAMY