Deepak Patel
Hospitality Professional
Seattle,WA
Summary
Customer-focused professional with substantial experience leading all restaurant and hotel management operations across hospitality sectors. Demonstrated expertise mentoring all frontline staff, promoting excellent service standards, and addressing customer concerns on time to ensure client satisfaction. Adept at utilizing sales knowledge and increasing departmental efforts to surpass individual/team assigned targets. Instrumental at greeting guests, organizing, and distributing promotional items at gates to accommodate and meet visitors’ anticipated requirements. Well-poised in seeking new challenging roles with eager to learn new profit generation strategies.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Operations Director
Odessa, TX
01.2012 - Current
- Egg & I Restaurants/Flipped
- Deliver professional and responsive customer service
- Maintain health standards and ensure preparation of food and beverages in compliance with all safety and sanitation policies
- Respond to customer complaints regarding served dinner along with kitchen staff and fulfill replaced items on time
- Foster favorable relationships with employees and subordinates to achieve combined business goals
- Build strong rapport with customers/guests by representing warm hospitality and maintaining loyal customer base since 2013
- Received title of million dollars club in 2013/14
- Recognized as best breakfast/brunch provider in Permian Basin till 2020
- Secured best restaurant title in operational area for consecutive nine years.
Food & Beverage Supervisor
Denali Princess Wilderness Lodge
Denali, Alaska
04.2022 - 09.2022
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Identified inefficiencies leading to improved productivity.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Interacted with customers to address kitchen-related complaints and praise.
- Practiced proper safety and sanitation standards.
- Supervisor of the Month - September 2022
- Team of the Month - August 2022
- Cruisetour Commendation Recognition - June 2022
Director of Sales/Assistant Manager
Country Inn & Suites
Midland, TX
01.2009 - 01.2013
- Retained top one rank in attaining customer satisfaction within Carlson 800+ brand hotels
- Established strong partnerships with area third-party suppliers/vendors
- Recruited and guided sales manager to apply skills relating to all facets of customer service, contracts, new clients acquisitions, and sales/marketing awareness
- Acknowledged as best customer service provider in surveys by demonstrating friendly behavior during peak hours
- Accomplished 90% occupancy rate during tenure as director of sales
- Accelerated 50% revenue and achieved corporate clients to enhance business profitability level.
Education
Diploma of Culinary Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Austin
Austin, TX 11.2014 - 12.2015
Skills
Revenue Growthundefined
Certification
License & Certification
Timeline
Food & Beverage Supervisor
Denali Princess Wilderness Lodge
04.2022 - 09.2022
Diploma of Culinary Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Austin
11.2014 - 12.2015
Operations Director
01.2012 - Current
Director of Sales/Assistant Manager
Country Inn & Suites
01.2009 - 01.2013
Similar Profiles
Nathan BIGERNathan BIGER
Garde d'enfants at NAGarde d'enfants at NA
Shane JohnShane John
Club Secretary at NAClub Secretary at NA
Feria Fairbrother-OzbekFeria Fairbrother-Ozbek
Apprentice Plumber at NAApprentice Plumber at NA
Zach Tamanini Class of 2026Zach Tamanini Class of 2026
Student Athlete at NAStudent Athlete at NA
Michael BradfordMichael Bradford
Delivery Courier at Uber EatsDelivery Courier at Uber Eats