Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Listening soothing music, watching movies, talking with friends, and hiking with friends.
Programming Skills
Timeline
Hi, I’m

Deepak Sharma

CS Student
Willmar,MN
Deepak Sharma

Summary

Highly experienced computer skills known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
years of professional experience
8
years of post-secondary education
4
Languages

Work History

D & D Smoke
Willmar, MN

Sales Associate
06.2022 - Current

Job overview

  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

SMSU
Marshall, MN

Library Technician
02.2018 - 05.2022

Job overview

  • Combined traditional skills ol librarian with instructional technologist and instructional designer to enhance all facets of learning.
  • Showed patrons where to find library resources and collected equipment, reference pieces, and other items.
  • Communicated with other local and regional branches to locate materials for inter-library loans.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Helped patrons to complete forms for library card issuance.
  • Maintained and updated patron records in library system database.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Roll N Smoke
Marshall, MN

Sales Manager
07.2017 - 01.2018

Job overview

  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Burger King
Marshall, MN

Product Manager
10.2016 - 05.2017

Job overview

  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Assessed costs and estimated production capabilities to evaluate economic viability.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Spearheaded collaborative efforts to bring products to market.

Education

Southwest Minnesota State University

Bachelor of Science from Computer Science
08.2016 - 12.2022

University Overview

Walden University
Minneapolis, MN

Master of Science from Information Technology
02.2023 - 12.2024

University Overview

Skills

    Stocking and replenishing

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Accomplishments

Accomplishments
  • Awarded “Employee of the Month” in 2016 from Burger King.
  • Brought in huge amount of new customers.
  • Increased productivity 10% by implementing several process improvements.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Music

Exploring new places

Driving

Spending with family

Listening soothing music, watching movies, talking with friends, and hiking with friends.

Listening soothing music, watching movies, talking with friends, and hiking with friends.

Whenever I am feeling alone I used to play music to calm my mind down. It helps to refresh the mind and rethink and rework as before. It helps to stress out from the problems. Personally I like romancing and mellow kind of music. Every once a while I like to watch adventure action movies to chill out. Every day I like to talk with friends to share the feelings.

Programming Skills

Programming Skills

Very good at PostGreSQL, MongoDB, Java, and HTML. Basic learning of JavaScript, C++, C#, Python, and Perl. I have awarded with Undergraduate Research Conference. Advanced Skills with standalone applications like MS Word, MS Excel, MS PowerPoint, and MS Office. 

Timeline

Walden University
Master of Science from Information Technology
02.2023 - 12.2024
Sales Associate
D & D Smoke
06.2022 - Current
Library Technician
SMSU
02.2018 - 05.2022
Sales Manager
Roll N Smoke
07.2017 - 01.2018
Product Manager
Burger King
10.2016 - 05.2017
Southwest Minnesota State University
Bachelor of Science from Computer Science
08.2016 - 12.2022
Deepak SharmaCS Student