Deepanshu Masih
Marysville
Summary
Detail-oriented client service, sales, and operations professional with hands-on experience in cash handling, transaction processing, and administrative support in fast-paced environments. Strong at building client relationships, maintaining accurate records, and following structured procedures. Currently pursuing an associate degree in accounting/finance with plans to complete a bachelor's, seeking a role in banking, finance, or accounting where I can contribute and grow long-term.
Overview
2
2
years of professional experience
Work History
Service Technician
Discount Tire
Marysville, WA
12.2025 - Current
- Supported front-line customer service operations in a high-volume, fast-paced environment, ensuring professional and timely service
- Worked directly with customers to understand service needs and provide clear, accurate updates
- Followed strict procedures, safety standards, and quality controls while maintaining strong attention to detail and accuracy
- Worked closely with team members to prioritize tasks and meet daily operational goals in a time-sensitive environment
- Maintained organized work areas and adhered to process standards to support efficient daily operations
- Demonstrated reliability, adaptability, and strong work ethic in a team-based environment
Sales Supervisor
Nautica
Marysville, WA
08.2024 - 01.2025
- Provided daily client-facing support in a high-volume, fast-paced environment, delivering professional service and resolving customer needs
- Managed daily cash deposits, including counting, logging, reconciling, and preparing funds for secure shipment in accordance with company procedures
- Tracked daily sales and transaction totals, maintained accurate records, and supported reporting and operational controls
- Followed strict internal controls and documentation standards to ensure accuracy and compliance
- Supported day-to-day office and store operations, including filing, documentation, and process adherence
- Supervised and supported team members to maintain service quality, efficiency, and operational standards
- Assisted with training and onboarding new employees to ensure consistency in service and procedures
- Maintained strong attention to detail while handling multiple priorities in a time-sensitive environment
Education
Associate of Arts - Accounting (In Progress)
Everett Community College
Everett, WASkills
- Client Service & Customer Support
- Sales & Client Relationship Building
- Cash Handling, Deposits & Reconciliation
- Transaction Processing & Accuracy
- Sales Tracking & Performance Reporting
- Administrative & Office Operations
- Documentation, Filing & Record Keeping
- Microsoft Excel, Word & Outlook
- Attention to Detail & Quality Control
- Time Management & Task Prioritization
- Team Collaboration & Communication
- Process & Procedure Adherence (Compliance-Focused)
Timeline
Service Technician
Discount Tire
12.2025 - Current
Sales Supervisor
Nautica
08.2024 - 01.2025
Associate of Arts - Accounting (In Progress)
Everett Community College