Deepika Jadav

• I steer the product vision for the CarNet mobile platforms, collaborating with 70+ team members to impact 480,000+ annual users in the USA and Canada
• We enhance the IoT connectivity for both ICE and EV owners and have facilitated 154 million+ interactions, demonstrating our commitment to improving the user experience
• Drove the development of products using agile software development practices for new products and iterative releases and directed cross-functional collaboration to deliver innovative product features, reducing time to market by 15% and boosting customer satisfaction scores by 20%
• Achieved a 95% feature adoption rate, and grew the myVW platform's interactions from 50 million to 154+ million by July 2023
• Performed business analysis and launched new EV features like Remote Battery Charging (RBC), EV Route planning service, Point of Interest (POI) Management and AI powered features for the existing new ID.4 and future ID 7.0 hybrid car, leading to a 4% rise in app-based remote charging by existing EV owners
• This resulted in over 1 million interactions on these features on the platform
• Used data and customer feedback to define need for new development and enhancements, leading to a 25% reduction in defects and a 10% increase in app engagement i.e., 14m+ interactions utilizing top 10 remote services in 2023
• Shaped the tech strategy and contributed to the product roadmap for myVW platform features, representing the North American sector's 4% share in VW's global market
• Through virtual collaboration with the German feature team and API negotiations, ensured seamless platform integration and shorter development timelines, culminating in successful feature launches and increased customer satisfaction.

• As the Ipswitch Inc’s SME, I led its M&A integration into Progress Software's corporate portfolio, collaborating with 40+ global team members
• This merger, which I facilitated as the VoC, unified data and reporting products, providing critical KPIs for a $400 million business
• Guided a strategic M&A product launch crucial to a $200 million recurring revenue, boosting renewal rates by 25%
• This improved C-suite visibility for cross-business KPI tracking and customer insight into revenue streams
• Collaborated with 80+ stakeholders to replace a 30-year-old reporting system, using user research and data prioritization to guide the process
• This strategic shift boosted operational efficiency by 40%
• Established a roadmap for data use cases, including prioritization and regional implications (such as GDPR).

• Data champion overseeing data engineering, integration, migration and data warehouse projects to support 150+ internal clients and business worth $80 million in revenue
• Liaised with Product management team to support product release and Finance team to ensure month-end close process
• Through the design of data pipelines with SQL and SSIS/ETL, I boosted the accuracy of BI executive dashboards by 95%, driving C-suite decisions that yielded $80 million in revenue, constituting 50% of total earnings
• This critical enhancement also contributed to a 90% renewal rate, effectively reporting the top 10 KPIs across various business lines
• Led the team of 12-15 technical team members to integrate the two instances of SFDC supporting different LOB into a single SFDC that resulted in significant increase in average order value and improved operational efficiency by 50%
• Received top performance rating for leading this project

Ipswitch Inc was acquired in 2019 by Progress software corporation

• Delivered DWH and BI reporting solutions by collaborating with clients from industries including technology, consumer products, and healthcare within India and the North America region
• At DataServe Inc
• And KPIT, spearheaded Business Intelligence (BI) consulting across healthcare, oil & gas, and technology sectors
• Implemented innovative data warehouse and reporting solutions, enhancing data accuracy and streamlining processes
• Notable projects include the development of a new reporting system at DataServe Inc., reducing reporting time by 30%, and an SSIS ETL tool-driven migration project that cut costs by over 60%
• Leveraged BI technologies like VB.NET and C# scripting at KPIT to optimize data migration and warehouse support
• Successfully increased data transfer speed by 25%, decreased data errors by 30%, and maintained a 100% issue resolution rate with zero missed deadlines
• Orchestrated offshore teams at KPIT, ensuring 100% on-time project delivery and bolstering customer satisfaction to a consistent 95%+
• Demonstrated strong leadership, project management, and client relationship skills.