Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deepti Agarwal

Executive Director Of Software Engineering
Fort Lauderdale,FL

Summary

I am a technology leader known for driving innovative products from concept to market with skilled technical leadership and product management to realize their business potential. I connect corporate and product-level vision and strategy to actionable deliverables.

Experienced in all facets of planning, architecting, developing, delivering and monitoring highly reliable, scalable, performant and secure products in fast-paced environments. I possess the ability to dive deep, identify trends and permanently solve problems, assess and mitigate gaps and risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints; create, maintain and disseminate project information to stakeholders

I am known for driving change in process and technology with Lean leadership, managing competing priorities simultaneously, building high performing, self-organizing teams, and promoting a culture of creativity, inclusion and empowerment resulting in strong employee engagement and a productive environment. I possess a growth mindset and thrive in a collaborative, creative, analytical and fast paced environment.

Overview

19
19
years of professional experience

Work History

Executive Director of Engineering

Kaplan North America
06.2021 - Current
  • Responsible for overseeing technical vision and management of $350M business vertical of Higher education management
  • Provide Senior IT leadership and business execs technological positioning with cost effective engineering and reliability of my platforms and systems in alignment with company’s strategic business goals and objectives
  • Colloraborate with Product and Business stakeholders to translate strategic quarterly and yearly goals into technical strategic and tactical business goals
  • Provide technology leadership with architectural decisions, tool evaluation, SaaS vendor integration, data integration and storage optimization and hands-on leadership to resolve post-release issues as needed
  • Developed control procedures to define and meet Service Level Agreements and DORA KPIs in partnership with Operations dept for release and reliability of my platforms and services
  • Responsible for preparing OpEx and CapEx, presenting budget recommendations and justifications for staffing and tools spend
  • During the Great resignation, worked with IT execs to realign org structure and optimize staffing with technical and platform consolidation.

Director of Software Development

Kaplan Higher Education
05.2019 - 06.2021
  • Kaplan Higher Education excels at providing innovative and top-notch products and services for students, educators and advisors alike
  • My core responsibilities :
  • Develop short-term and long-term strategies to break down the high-level product vision and strategy into team level execution strategy with my teams to bring them to market
  • Responsible for owning the technical strategy and management of 5 platforms/product lines covering different stages of student journey and contributing to $20M towards the revenue
  • I collaborate with Senior Product Management and Business Stakeholders to help influence product strategy and definition for the product lines I oversee
  • I build, mentor and manage cross-functional high performing scrum teams, comprising of on-site, nearshore and offshore FTEs and contractors through Agile methodology
  • I am a change agent responsible for improving processes and facilitating smoother cross-functional interaction by creating productive frameworks for team success and innovation with Agile and DevOps culture
  • I helped improve the CICD maturity on my platforms from beginner to part Advanced on the DevOps Maturity model reducing hundreds of hours of manual release management effort
  • Migrated legacy systems to cloud native microservices on Azure Kubernetes clusters and Azure SQL DB and employing event-driven architecture with Azure Service Bus and Cosmos DB.

Director of Product Development

OmniComm Systems Inc
10.2017 - 05.2019
  • (now Anju Software) provides one of the leading solutions in the Clinical trials space
  • Delivered the latest version of TrialMaster (EDC solution) which is a SaaS offering of fully automated and self-service multi-tenant clinical trial management solutions leading to a 40% increase in sales leads and generating widespread excitement in the industry
  • Responsible for technology strategy, architecture, roadmap and end-to-end delivery of TrialMaster with multiple scrum teams spanning across geographic locations
  • Collaborated with Senior Product Management and stakeholders to build strategic direction and roadmap for near term and long term vision
  • Directed the application architecture to build high performance, secure, and data-driven enterprise applications by employing emerging web technologies, models, and design patterns
  • Increased development and deployment efficiency with a combination of Agile methodologies and employing DevOps culture building automated pipelines for CI and CD, using tools like TeamCity, Jenkins, NAnt and NUnit
  • Provided technical guidance and process improvement recommendations to Product management and Operations across product lines to streamline successful workflows
  • Reduced time-to-market by 30% by spotting opportunities in the project schedule
  • Launched TrialMaster v5.0 at OmniComm's annual customer conference.

Manager, Product Development

OmniComm Systems Inc
Fort Lauderdale, FL
01.2012 - 10.2017
  • Managed development team responsible for OmniComm’s flagship clinical trial product suite
  • Led the architecture of all facets of the product suite including their web application, services, API's and configuration admin tool prioritizing scalability, high performance and maintainability
  • Provided technical guidance and drove innovative solutions with the team
  • Reviewed technical feasibility and recommended new tool-sets and methods to innovate with the latest technology trends
  • Mentored the team to learn, adapt, and implement new technologies and increase automation
  • Led the support team efforts to build systems and services that improve operational efficiency, resiliency, and drive reliability, scale, and performance
  • Directed the planning and execution of project work plans, making ongoing revisions to meet changing needs using an iterative approach in a multi-disciplinary, matrix environment
  • Collaborated with product and operations to understand client requirements and priorities.

Senior .Net Developer and Team lead

OmniComm Systems Inc
Fort Lauderdale, FL
01.2006 - 01.2012
  • Developed various modules for v4.0 of a clinical trial workflow and data management SaaS system, written in C# on ASP.Net backed by SQL server
  • These include batch data import using message queue and async services, authorization management, notification/alerting module, and dynamic construction and rendering of highly interactive and responsive forms
  • Participated in architecture and design discussions, high-level and low-level development, and code reviews
  • Made use of various design patterns to implement architectural designs
  • Improved performance of stored procs.

Senior Software Engineer and Team Lead

Mid America Heart Institute
Kansas City
01.2002 - 01.2005
  • Architected and developed an application suite for building a configurable web-based rule-based prediction system for heart surgeons to make decisions on an optimal heart surgery technique per patient
  • Developed a dynamic rendering engine for patient data entry forms using ASP.NET on C# for both web application and mobile native application
  • Solved challenges presented in developing mobile native applications such as real-estate constrained GUI and limited memory
  • Employed performance enhancement techniques and algorithms, and caching techniques to speed up processor hogging calculations, and intensive native DB access.

Education

Master of Science (MS) - Computer Networks, Computer Science

University of Missouri

Bachelor of Engineer (BE) - Electronics Engineering

University of Mumbai

Certified SAFe 4 Agilist – Scaled Agile - undefined

Skills

Program leadership

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Timeline

Executive Director of Engineering

Kaplan North America
06.2021 - Current

Director of Software Development

Kaplan Higher Education
05.2019 - 06.2021

Director of Product Development

OmniComm Systems Inc
10.2017 - 05.2019

Manager, Product Development

OmniComm Systems Inc
01.2012 - 10.2017

Senior .Net Developer and Team lead

OmniComm Systems Inc
01.2006 - 01.2012

Senior Software Engineer and Team Lead

Mid America Heart Institute
01.2002 - 01.2005

Master of Science (MS) - Computer Networks, Computer Science

University of Missouri

Bachelor of Engineer (BE) - Electronics Engineering

University of Mumbai

Certified SAFe 4 Agilist – Scaled Agile - undefined

Deepti AgarwalExecutive Director Of Software Engineering