De’era Collins
Detroit,MI
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Patient Registrar
Corewell Health
Redford, Michigan
02.2025 - 03.2026
- Coordinated communication between medical staff and patients to ensure timely appointment management.
- Assisted in scheduling appointments and registering patients, enhancing overall patient experience.
- Greeted patients upon arrival, collected required documents, and verified demographic information to maintain accurate records.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
Secretary
Cedric's Auto Repair
Detroit, USA
05.2019 - 12.2024
- Built relationships with customers by actively listening to concerns and ensuring prompt resolution, leading to high satisfaction levels.
- Coordinated workflow with team members to optimize efficiency and maintain welcoming environment for customers and staff.
- Managed inventory and ensured timely availability of parts, demonstrating attention to detail and organizational skills.
Caregiver
Country Cottages
Montgomery, USA
04.2022 - 05.2023
- Delivered personalized care with compassion, prioritizing safety and comfort of residents.
- Established trust and emotional connections with residents through active listening and empathetic communication.
- Facilitated mobility and daily living activities, demonstrating physical endurance and manual dexterity.
Education
B.S. - Pre-Health Biology
ALABAMA STATE UNIVERSITY
Montgomery, AL12-2024
Skills
- Microsoft Office proficiency
- Medical terminology knowledge
- Healthcare practices knowledge
- Organizational skills
- Workflow coordination
- Attention to detail
- High accuracy
- Analytical problem-solving
- Exceptional customer service
- Effective communication
- Verbal communication
- Empathetic communication
- Active listening
Courses Related
- Anatomy
- Organic Chemistry
- Biology
- Human Physiology
Leadership And Certification
- Biology Tutor, BIO MED CLUB, 08/01/23, Current, Led study sessions and encouraged collaboration among peers, fostering a supportive learning environment., Organized agendas and coordinated member activities, demonstrating leadership and teamwork., Displayed a passion for medical sciences and healthcare through active engagement in biomedical research discussions.
- Scribe Tech Certification, 05/11/22
Timeline
Patient Registrar
Corewell Health
02.2025 - 03.2026
Caregiver
Country Cottages
04.2022 - 05.2023
Secretary
Cedric's Auto Repair
05.2019 - 12.2024
B.S. - Pre-Health Biology
ALABAMA STATE UNIVERSITY