Open To Work
Deevanshi Sharma
Surrey,BC
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate
Toy Universe
03.2025 - Current
- Overseeing daily store operations, ensuring smooth workflow and meeting sales goals.
- Leading a small team, delegating tasks, providing training, and maintaining high performance.
- Managing full opening and closing procedures, including cash counts, deposits, and reporting.
- Handling customer inquiries, complaints, and special requests with professionalism.
- Maintaining merchandising standards to enhance product visibility and increase walk-in conversions.
- Conducting daily inventory checks, stock ordering, and vendor communication.
- Creating sales strategies and in-store promotions to increase monthly revenue.
- Ensuring store cleanliness, safety, and compliance with retail standards.
- Implementing loss-prevention techniques and monitoring store security.
- Using data-driven insights to improve sales, product placement, and customer engagement.
Sales Associate
HomeSense
06.2024 - 03.2025
- Assisted customers with product selection, styling recommendations, and purchase decisions.
- Processed transactions accurately through POS, handled cash, returns, and exchanges.
- Maintained store floor conditions, restocked merchandise, and ensured shelves were properly labeled.
- Supported fitting room operations and provided quick customer assistance.
- Worked in a fast-paced environment with strong attention to detail and task prioritization.
- Assisted with truck unloads, stockroom organization, and backroom inventory.
- Delivered excellent customer service, consistently receiving positive feedback.
- Followed loss-prevention guidelines and maintained strong product knowledge.
Education
MBA - Business Administration And Management
University of Canada West
Vancouver, CA01-2028
High School Diploma / Equivalent - Business Administration And Management
Granville Business School
Vancouver09-2025
Skills
- Retail & Customer Service Skills
- Sales & Upselling Techniques
- Cash Handling & POS Operation
- Inventory Management & Stock Replenishment
- Merchandising & Visual Display
- Store Opening & Closing Procedures
- Loss Prevention & Safety Awareness
- Product Knowledge & Recommendations
- Complaint Handling
- MS Office (Word, Excel, Outlook)
- Google Workspace (Sheets, Docs, Drive)
- Basic Data Entry & Reporting
Languages
English
Hindi
Punjabi
Additional Information
- Able to work evenings, weekends, and holidays.
- Familiar with multicultural customer service environments.
Work Preference
Work Type
Part TimeLocation Preference
On-SiteTimeline
Store Associate
Toy Universe
03.2025 - Current
Sales Associate
HomeSense
06.2024 - 03.2025
MBA - Business Administration And Management
University of Canada West
High School Diploma / Equivalent - Business Administration And Management
Granville Business School