Defferson Julmiste
Immokalee,FL
Summary
Dynamic Casino Host at Seminole Hard Rock Casino, adept at enhancing guest experiences through exceptional customer service and event planning. Cultivated strong relationships with high-value players, driving loyalty and satisfaction. Detail-oriented and safety-conscious, I effectively resolved inquiries, ensuring seamless event execution and fostering a welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Casino Host
Seminole Hard Rock Casino
11.2024 - Current
- Engaged guests to enhance overall gaming experience and foster loyalty.
- Coordinated special events for high-value players, ensuring seamless execution.
- Assisted in resolving customer inquiries and complaints efficiently and professionally.
- Developed personalized relationships with guests to promote return visits and satisfaction.
Education
Immokalee High School
Immokalee, FLSkills
- Customer service
- Patience and empathy
- Event planning experience
- Detail-oriented
- Safety awareness
Languages
English
Full Professional
Haitian creole
Full Professional
Timeline
Casino Host
Seminole Hard Rock Casino
11.2024 - Current
Immokalee High School
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