Defferson Julmiste
Immokalee
Summary
Dynamic Casino Host at Seminole Hard Rock Casino, adept at enhancing guest experiences through exceptional customer service and event planning. Cultivated strong relationships with high-value players, driving loyalty and satisfaction. Detail-oriented and safety-conscious, I effectively resolved inquiries, ensuring seamless event execution and fostering a welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Casino Host
Seminole Hard Rock Casino
11.2024 - 10.2025
- Engaged guests to enhance overall gaming experience and foster loyalty.
- Coordinated special events for high-value players, ensuring seamless execution.
- Assisted in resolving customer inquiries and complaints efficiently and professionally.
- Developed personalized relationships with guests to promote return visits and satisfaction.
- Collaborated with team members to streamline workflows and enhance overall efficiency in operations.
- Consistently lifted materials weighing as much as [Number] pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
High School Diploma -
Immokalee High School
Immokalee, FLSkills
- Customer service
- Patience and empathy
- Event planning experience
- Detail-oriented
- Safety awareness
- Heavy lifting
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
Languages
English
Full Professional
Haitian creole
Full Professional
Timeline
Casino Host
Seminole Hard Rock Casino
11.2024 - 10.2025
High School Diploma -
Immokalee High School