DeFonte Berry
Chicago,IL
Summary
Experienced with managing freight operations and optimizing logistics workflows to enhance efficiency. Utilizes negotiation and relationship-building skills to secure favorable terms with carriers and clients. Strong understanding of supply chain management and problem-solving to ensure seamless delivery processes.
Overview
14
14
years of professional experience
Work History
Freight Broker
Transportation One
09.2023 - Current
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
Carrier Sales Representative
Traffic Tech
10.2021 - 06.2023
- Manage outsourcing of carriers and fleet operations to ensure on-time pick-up and delivery for customers.
- Manage the transportation of cargo and fleet in and out of various regions.
- Improved operational efficiency by streamlining processes for carrier selection and rate negotiation.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
Account Manager
CDW
03.2021 - 10.2021
- In charge of managing pipeline and building relationships with customers in book of business
- Executing sales pitch and tactics, issuing quotes, and following up on leads and overall business
- Handles large accounts and works with multiple of partners to close on deals and opportunities
- Also offer Security and Management Solutions to Customers
Marketing Rep
Chicago Marketing Inc.
09.2020 - 01.2021
- In Charge of executing and carrying Marketing and Sales pitches and ideas
- Also executing excellent customer service techniques in the field to ensure great and positive feedback from our clients and customers
Restaurant Manager
Corner Bakery
02.2020 - 09.2020
- Performed daily store operations such as scheduling, inventory, evaluating talent of potential employees to ensure they are a good fit, training employees, developing plans to increase retention of employees, and implementing the best quality customer service to guests
Restaurant Manager
Five Guys Burgers and Fries
08.2011 - 01.2020
- Performed daily store operations such as scheduling, inventory, evaluating talent of potential employees to ensure they are a good fit, training employees, developing plans to increase retention of employees, and implementing the best quality customer service to guests
Education
Bachelor of Arts - Music Education And Performance
Illinois State University
Bloomington, IL05-2018
Skills
- Customer engagement
- Transportation regulations
- Data entry
- Shipment tracking
- Deadline management
- Load planning
- Transportation management systems
- Freight documentation
- Negotiation
- Account management
Timeline
Freight Broker
Transportation One
09.2023 - Current
Carrier Sales Representative
Traffic Tech
10.2021 - 06.2023
Account Manager
CDW
03.2021 - 10.2021
Marketing Rep
Chicago Marketing Inc.
09.2020 - 01.2021
Restaurant Manager
Corner Bakery
02.2020 - 09.2020
Restaurant Manager
Five Guys Burgers and Fries
08.2011 - 01.2020
Bachelor of Arts - Music Education And Performance
Illinois State University
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