Defrim Berisha

SELF EMPLOYED

• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Monitored staff performance, providing final-say assessment over inquiries.

Supervisor: FATOS RUGOVA - MD

(516) 509-4392 - frugova@caremount.com

• Obtained client medical history, medication information, symptoms, and allergies.
• Shadowed resident physicians, taking notes and asking questions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Built strong foundation in medical practice by contributing to different areas of patient care and administrative practice.

Employer: SKENDER BERISHA

(845) 625-8818 - brotherstrattoria365@gmail.com

• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Provided exemplary customer service by taking orders, offering menu recommendations, and ensuring guest satisfaction.
• Collaborated with kitchen staff and fellow servers to maintain smooth flow of service.
• Kept dining area clean and well-maintained throughout service, including sweeping, mopping, and restocking supplies.

SELF EMPLOYED

• Handled all business concerns, staff, & community inquiries in conjunction with maintaining day-to-day operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
• Applied scripting knowledge to supplement Java development.
• Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.