Summary
Overview
Work History
Education
Skills
Timeline
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Dehle Jones

Summersville,WV

Summary

Dynamic and customer-focused professional with experience in several fields, excelling in relationship building and conflict resolution. Exceptional people skills, professional and customer focused. Detail oriented and proven problem solver. Well organized, reliable and responsible. Customer focused in diverse scenarios. Focused on continuous growth in a variety of fields.

Overview

3
3
years of professional experience

Work History

Server / Bartender

Maloneys Pub
03.2024 - Current
  • Cultivated warm relationships with new and returning customers while developing relationships resulting in customer loyalty.
  • Assisted with organizing and promoting multiple fundraisers including raffles, 5k's, and simple donation stations.
  • Memorize over 50 menu items as well as rotating specials in order to give customized recommendations to guest.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
  • Increased social media interaction by 35%.

Member Service Representative

Members Trust Federal Credit Union
04.2023 - 02.2024
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
  • Processed up to 15 loans weekly within various departments to achieve timely, accurate, and fair proceedings.

Intern

Langley Metal Works
09.2022 - 03.2023
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Conducted daily updates to social media profiles helping boost company online presence by 23%.
  • Recorded adjustments, pallet audits and tracked discrepancies.

Education

Bachelor of Science - Agricultural Services And Development

Tarleton State University
Stephenville, TX

Skills

  • Solution-oriented thinking
  • Attention to detail
  • Adaptability
  • Written communication
  • Results driven
  • Positive thinking

Timeline

Server / Bartender

Maloneys Pub
03.2024 - Current

Member Service Representative

Members Trust Federal Credit Union
04.2023 - 02.2024

Intern

Langley Metal Works
09.2022 - 03.2023

Bachelor of Science - Agricultural Services And Development

Tarleton State University

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