DEIDRA GONZALEZ
Harlingen,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
RECREATION CENTER
- My duties at the recreation center are to scan ID’s and greet the students and giving out equipment, they also have me walking around the gym to make sure everyone Is following the rules and wear appropriate gym wear another one of my important duties is when we have events such as games they have me refing them and also score keeping the games contain soccer, volleyball, and basketball.
Guest Advocate
Target
Harlingen, TX
04.2024 - Current
My duties at target are welcoming guests as well as charging them in the check lanes as well as helping them with returns and restoking in the front as well as drive up taking out the curbside to the customers. They also have me training the new hires.
Dicks Sporting Goods
06.2021 - 07.2021
- I was working in apparel, footwear department, and cashier
Tropical smoothie café
01.2020 - 11.2020
- My duties at tropical smoothie café are customer service, making smoothies and cooking
American eagle
11.2019 - 01.2019
- My duties at American eagle were Customer service, folding clothes, fitting rooms and cashier
Education
General Studies -
Veterans Memorial high school
Brownsville, TXCriminal Justice -
Texas Southmost Collage
Brownsville, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Relationship Building
- Exceptional customer service
- Flexible Schedule
Contact No
(956-408-5470)
Main Email
volleyballplayer77788@gmail.com
Activities
I am an active person that likes to stay fit and goes to the gym every day. My favorite hobbies are soccer, basketball, karate, riding bikes, and golf. I also love technology. I am currently taking criminal justice to pursue my career in law enforcement. I am currently UTRGV studying to get my bachelor's degree.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
04.2024 - Current
Dicks Sporting Goods
06.2021 - 07.2021
Tropical smoothie café
01.2020 - 11.2020
American eagle
11.2019 - 01.2019
RECREATION CENTER
General Studies -
Veterans Memorial high school
Criminal Justice -
Texas Southmost Collage