Deidra Hughes
Nashville,TN
Summary
Insightful Insurance Sales Agent bringing four years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.
Results-oriented, tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
Overview
23
23
years of professional experience
Work History
LIFE INSURANCE AGENT/BROKER
The Leazer Group
05.2020 - Current
- Performed analysis of individual portfolios to access financial needs and retirement goals
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales by 30%.
EXECUTIVE DIRECTOR DIRECT SALES FORCE
Skincare Marketing
12.2014 - 05.2020
- Team Lead of over 100 individuals
- Build and maintain strong client network and pipeline through referrals and solicitation of active and prospective client base
- Coordinate and Oversee Education Seminars and individual client meetings
- Identified new opportunities for generating business while maintaining high quality relationships amongst current clientele.
- Identify, execute and follow-up on all opportunities to establish customer relationships including prospecting, lead utilization, and local market / community involvement
- Relationship Manager
- Strong history with service to maintain existing customers, as well as sales, and increased generation of income:
- Proven confidence, skill and professionalism demanded by this role in order to resolve critical issues in a manner that strengthens the client relationship
- Effectively analyzes situations, applying knowledge of relevant products and services to resolve matters
Volunteer Coordinator
Company X Merch
10.2013 - 04.2015
- Recruit Volunteers for over 120+ contracted events a year
- Coordinate and implement systems to maximize efforts and keep events organized
- Facilitate communications
Appraisal Clerk
Chilton County Tax Assessors
01.2002 - 01.2004
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
Education
Master of Business Administration -
University of Phoenix
Nashville, TN07.2020
Bachelors in Business Management -
University of Phoenix
Nashville12.2018
Skills
- Insurance Policy Sales
- In-depth product knowledge
- Building Relationships
- Client Service
- Client Account Management
- Team training and development
- Client Relationship Management
- New Agent Training
- Underwriter Collaboration
- Client Education
- CRM Software
- Data Entry
Specializedskillset
- Collaborative Problem Solving
- Former Financial Advisor with high risk, confidential situations and relationships
- 4 years relationship management (Internal and External)
- Computer skills
- Attention to detail
- Organized
- Retirement and Insurance Analyst
- Leadership and Communications
- Time Management
Computer Skills
- Types 55 wpm
- Microsoft Excel, Word, PowerPoint
- Understanding of basic software and computer literacy
- Database Management
- Basic knowledge of SQL
- Google sheets, docs, teams
- CRM software
Timeline
LIFE INSURANCE AGENT/BROKER
The Leazer Group
05.2020 - Current
EXECUTIVE DIRECTOR DIRECT SALES FORCE
Skincare Marketing
12.2014 - 05.2020
Volunteer Coordinator
Company X Merch
10.2013 - 04.2015
Appraisal Clerk
Chilton County Tax Assessors
01.2002 - 01.2004
Master of Business Administration -
University of Phoenix
Bachelors in Business Management -
University of Phoenix
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