Deidra Williams
Casper,WY
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Highly skilled and enthusiastic professional with more than 2+ years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
Commercial and Residential Cleaner
Connection Line Cleaning Services
Casper, WY
03.2022 - 07.2022
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Caregiver, Special Needs
Personalized Support Services
Casper, WY
10.2021 - 03.2022
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Evaluated client progress toward established annual and quarterly goals
Child Caregiver
Self Employed
Casper, WY
01.2020 - 10.2020
- Maintained effective schedule balance between rest periods, active play and instruction.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play and instruction
CNA Supervisor
Park Place Assisted Living
Casper, WY
02.2015 - 12.2018
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 40-bed facility, providing guidance and leadership to over 20 employees.
Private Caregiver
Tiffany's Helping Hands
Casper, WY
04.2017 - 09.2018
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
CNA
NOWCAP Services
Casper, WY
08.2011 - 01.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Shepherd Of The Valley Nursing Home
Casper, Wyoming
10.2008 - 12.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caretaker
NOWCAP Services
Casper , WY
01.2007 - 05.2009
- Ran errands for patients, did shopping, and picked up other necessities.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
High School Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05.2001
Skills
- Employee Work Scheduling
- Expenditure Authorization
- Facility Oversight
- Problem Identification
- Human Resource Management
- Employee Performance Evaluations
- Employee Recruitment and Hiring
Timeline
Commercial and Residential Cleaner
Connection Line Cleaning Services
03.2022 - 07.2022
Caregiver, Special Needs
Personalized Support Services
10.2021 - 03.2022
Child Caregiver
Self Employed
01.2020 - 10.2020
Private Caregiver
Tiffany's Helping Hands
04.2017 - 09.2018
CNA Supervisor
Park Place Assisted Living
02.2015 - 12.2018
CNA
NOWCAP Services
08.2011 - 01.2013
CNA
Shepherd Of The Valley Nursing Home
10.2008 - 12.2012
Caretaker
NOWCAP Services
01.2007 - 05.2009
High School Diploma -
Cuyahoga Falls High School
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