Deidre George
Mableton,GA
Summary
Significant payments experience, preferably with partnerships, account management, sales and business development. Senior Partner Manager with proven ability to sell in ideas, formulate strategic alliances and structure complex partnership deals that result in revenue and market share.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Partner Manager
American Express Co
Atlanta
03.2017 - Current
- Implement strategic planning by driving & growing Card Member spend through portfolio of Third-Party Partnerships (TPP's) with total annual charge volume of $3 billion.
- Deepen senior level relationships within partner organizations to uncover growth opportunities to expand value-added products, services and maintain robust sales pipeline across all partner sales channels.
- Manage complex, critical partner relationships by working across broad set of areas and cross-functional teams both within American Express and with partners
- Partner with internal business team members including Marketing, Analytics, Business Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to partners.
- Manage multiple priorities/projects including implementation of American Express card acceptance for widely recognized meal & fee program to over 35,000 K-12 schools with projected annual revenue of $150 million.
- Streamlined onboarding process for new partner resulting in faster integration into OptBlue ecosystem.
- Create detailed business reviews highlighting partnership successes, challenges, opportunities for growth, contributing valuable insights for company strategy development.
Director
MasterCard Inc. (Contract Position)
Atlanta, GA
03.2016 - 03.2017
- Provided full suite of consulting services, technology and proprietary data to help organizations drive growth and cultivate customer relationships valued by both customer and business
- Sold pre-packaged and custom analytics to corporations whose annual revenue exceeded $200 million
- Delivered high-level presentations to gain credibility and trust from VP & C-level decision makers and influences within client organization
- Assessed impact of current retail/restaurant processes to enable faster and better business decisions based on insights generated from data
- Demonstrated ability to influence and collaborated with internal/external constituents to manage multiple priorities & projects
Manager, Business Development
American Express Co
Atlanta, GA
01.2013 - 02.2016
- Created detailed sales presentations to communicate product features and benefits of American Express Global Business Travel; weekly minimum of 15-20 booked appointments
- Trained companies on American Express Corporate Card product, business travel best practices and expense policy management
- Trained and mentored new employees to achieve overall performance objectives
- Managed pipeline of 250+ prospects/leads; kept detailed track of sales and customer information using Salesforce CRM, continuously updating data to maintain accuracy
National Account Executive
First Data Corporation
Atlanta, GA
10.2003 - 11.2012
- Sold electronic payment processing solutions (credit, debit, gift cards, electronic check services) to small, mid and large sized companies in various industries
- Forecasted monthly sales of $1 million and set successful policies to achieve sales objectives and related metrics within timeframe
- Developed and implemented onboarding plan for partners ensuring seamless transition from Sales to Technical Support
- Worked with post-sales implementation and support teams to resolve business issues on existing service or open orders
- Created and delivered sales presentations demonstrating value through cost reduction, return on investment and customer satisfaction
- Managed and upsold existing merchant relationships through additional services and Point of Sale systems/software which resulted in increased revenue
Education
BBA - Economics/Finance
Tennessee State University
Nashville, TN1996
Skills
- Strong Negotiation
- Project Management & Budget Oversight
- High-level communication & presentation skills
- Business & Strategic Planning
- Organized & Results Oriented
- Client Management
- Business Development
Certification
- Harvard Certification in Leadership Excellence
Timeline
Senior Partner Manager
American Express Co
03.2017 - Current
Director
MasterCard Inc. (Contract Position)
03.2016 - 03.2017
Manager, Business Development
American Express Co
01.2013 - 02.2016
National Account Executive
First Data Corporation
10.2003 - 11.2012
BBA - Economics/Finance
Tennessee State University
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