Deidre Gomez
Kerman,CA
Summary
Accomplished Custom Cookie Decorator and Lead Preschool Teacher at Kerman Christian School, renowned for exceptional customer service and a keen eye for detail. Leveraged artistic talent and professionalism to develop a loyal customer base, while fostering a nurturing educational environment. Skilled in multitasking and relationship building, consistently enhancing client and student experiences through continuous improvement and clear communication.
Overview
15
15
years of professional experience
Work History
Custom Cookie Decorator
Self Employed Baker
08.2020 - Current
- Provided exceptional customer service by addressing inquiries promptly and keeping clients informed on the progress of their custom orders.
- Processed customer orders and payment transactions.
- Maintained a clean and organized workspace, ensuring compliance with food safety regulations and promoting an efficient work environment.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Assisted clients in selecting appropriate color schemes, themes, and design elements that aligned with their vision for each individual project or event.
- Consistently met tight deadlines without compromising quality or creativity, earning a reputation for reliability among clientele.
- Developed a loyal customer base through exceptional attention to detail and consistent delivery of high-quality products.
- Continuously researched industry trends and innovations to stay current on best practices in cookie decorating techniques and styles.
- Received numerous positive reviews from delighted clients praising artistic talent and professionalism, generating repeat business and referrals.
- Collaborated with event planners to create memorable themed cookies for special occasions and corporate events.
- Participated in local trade shows and networking events, promoting the company's services to potential clients within the community.
- Expanded company's market reach by showcasing creative work on social media platforms, driving increased online engagement and inquiries.
Lead Preschool Teacher
Kerman Christian School
08.2009 - 03.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained an organized, fun and interactive classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Helped new students adjust to class by giving one-on-one support.
- Created a safe and nurturing environment for preschoolers.
- Led weekly lesson plans and activities to engage children and promote learning.
- Educated students in foundational concepts such as shapes, numbers and letters, as well as Christian education and values.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Addressed behavioral and learning issues with parents and daycare management.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Education
None - Child Development
Fresno City College
Fresno, CACertificate - Phlebotomy
Phlebotomy Training Specialist
Fresno, CA06.2024
Skills
- Customer Service
- Reliable and Responsible
- Attention to Detail
- Multitasking
- Clear Communication
- Relationship Building
- Equipment Cleaning
- Self Motivation
- Professionalism
- Basic Mathematics
- Continuous Improvement
Timeline
Custom Cookie Decorator
Self Employed Baker
08.2020 - Current
Lead Preschool Teacher
Kerman Christian School
08.2009 - 03.2020
None - Child Development
Fresno City College
Certificate - Phlebotomy
Phlebotomy Training Specialist
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