Monique Torres
Covina,CA
Summary
Dynamic Human Resources Assistant with a proven track record at Union Bank of California, excelling in employee onboarding and HR policy development. Skilled in HRIS and fostering strong employee relations, I enhanced retention rates through effective communication and support, while ensuring compliance and confidentiality in all HR processes.
Overview
19
19
years of professional experience
Work History
Custom Cookie Decorator
Self Employed Services
01.2019 - Current
- Designed and decorated custom cookie orders based on client specifications.
- Utilized various piping techniques to create intricate designs on cookies.
- Maintained cleanliness and organization of decorating workspace to ensure efficiency.
- Collaborated with clients to personalize cookie themes for special events.
- Assisted in inventory management of baking supplies and tools for optimal workflow.
- Implemented quality control measures to guarantee consistency in product appearance.
- Analyzed customer feedback to refine decoration processes and enhance satisfaction.
- Streamlined the order process, ensuring timely completion and delivery of all custom cookie requests.
Human Resources Assistant
Union Bank of California
01.2007 - 12.2018
- I’m Assisted in processing employee onboarding and offboarding paperwork.
- Maintained employee records in HRIS for accuracy and compliance.
- Supported recruitment efforts by scheduling interviews and coordinating candidate communication.
- Responded to employee inquiries regarding policies and benefits, ensuring clarity and understanding.
- Assisted in processing employee onboarding and offboarding paperwork.
- Monitored attendance records to support payroll processing and compliance reporting.
- Contributed to updating HR policies by researching best practices in human resources management.
Education
Esthetician License -
Citrus College
Glendora, CA01-2007
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Data evaluation
- Employee onboarding
- HR analytics
- Confidential document control
- HR information systems
- HR services
- HR program development
- Documentation and recordkeeping
- Analytical and critical thinking
- Human resources management systems
Timeline
Custom Cookie Decorator
Self Employed Services
01.2019 - Current
Human Resources Assistant
Union Bank of California
01.2007 - 12.2018
Esthetician License -
Citrus College