Dynamic and dedicated professional with extensive experience in customer service at Ajs Eat and Drink. Proven ability to excel in high-pressure environments, showcasing strong multitasking and team collaboration skills. Committed to enhancing customer satisfaction through attentive service and effective problem-solving, ensuring a welcoming atmosphere for all guests.
Hi, I’m
Deidre pace
Los Angeles,CA
Summary
Overview
5
years of professional experience
Work History
Ajs Eat and Drink
Waitress
01.2022 - 08.2022
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
McDonald's
Crew Member
08.2017 - 06.2022
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
7th Heaven Gas Station
Sales Associate
08.2019 - 05.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Education
Central Christian College of The Bible Moberly, MO
High School Diploma
06-2023
University Overview
Macon Senior High Macon Missouri
High School Diploma
06-2012
University Overview
- [Number] GPA 4.0
- Extracurricular Activities: [Activity] chior, dance team, spelling bee, soft ball
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Ajs Eat and Drink
01.2022 - 08.2022
Sales Associate
7th Heaven Gas Station
08.2019 - 05.2022
Crew Member
McDonald's
08.2017 - 06.2022
Central Christian College of The Bible
High School Diploma
Macon Senior High
High School Diploma