Deidre Thomas
Pittsburgh,PA
Summary
Dependable delivery driver with a proven track record in optimizing routes and enhancing customer satisfaction. Known for attention to detail and strong problem-solving skills, consistently delivering on-time results.
Adaptable delivery driver with extensive experience in customer service and route optimization. Proven ability to improve delivery efficiency and client satisfaction, leveraging strong time management and communication skills to meet tight deadlines.
Reliable and detail-oriented delivery driver with a clean driving record and a commitment to safety. Expertise in load securing and effective route planning contributes to minimizing risks and maximizing customer satisfaction.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Delivery Driver
SPARK
Pittsburgh, PA
04.2020 - Current
- Collaborated with dispatch team to coordinate schedules and prioritize urgent deliveries.
- Implemented best practices for load securing, reducing risk of damage during transit.
- Assisted in developing procedures for improving delivery efficiency and customer service quality.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Home Health Aide
Private Duty
Pittsburgh, PA
01.2013 - 07.2020
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management, adhering to prescribed schedules and protocols.
- Collaborated with families to develop personalized care plans tailored to individual needs.
- Implemented efficient routines that improved client satisfaction and well-being.
- Developed strong relationships with clients, fostering trust and enhancing overall care experience.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Driver
Access PRN
Pittsburgh, PA
01.2012 - 01.2013
- Delivered timely transportation services for clients, ensuring safety and compliance with regulations.
- Maintained accurate logs of vehicle inspections, fuel usage, and service records.
- Demonstrated adaptability by navigating varied routes efficiently in diverse traffic conditions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivery Driver
ShawnHall Transportations
Pittsburgh, PA
05.2009 - 03.2011
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated GPS and routing software to optimize delivery routes and reduce travel time.
- Maintained accurate records of deliveries, including tracking and inventory management.
- Conducted vehicle inspections to ensure safety compliance and operational readiness.
Customer Service Representative
Tow Truck Company
Pittsburgh, PA
04.1989 - 02.2009
- Resolved customer inquiries regarding towing services and vehicle recovery efficiently.
- Coordinated with drivers to ensure timely response to service requests.
- Managed tow truck assignments effectively.
Education
High School Diploma -
Wilkinsburg High School
Wilkinsburg PASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Problem-solving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Map reading and navigation skills
- GPS operation
- Delivery scheduling
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
- Route planning
- Quality assurance
- Delivery recordkeeping
- Dispatch communication
- Client relationship management
- Documentation and reporting
- Order verification
- Advanced planning
- Mileage tracking
- Shopping orders
- Multitasking and organization
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Customer interaction
- Local routes
- Route optimization
- Courteous and polite demeanor
- Package scanning
- Load securing
- Local delivery
- Goods transport
- Weather adaptability
Timeline
Delivery Driver
SPARK
04.2020 - Current
Home Health Aide
Private Duty
01.2013 - 07.2020
Driver
Access PRN
01.2012 - 01.2013
Delivery Driver
ShawnHall Transportations
05.2009 - 03.2011
Customer Service Representative
Tow Truck Company
04.1989 - 02.2009
High School Diploma -
Wilkinsburg High School