Deija Laffitte
Ontario,CA
Summary
Dynamic professional with a proven track record at Build to Prosper, enhancing client outcomes and fostering daily success. Excels in curriculum development and student engagement, leveraging strong communication skills and proficient computer abilities. Achieved significant improvements in program efficiency and student performance, embodying leadership and innovation in every role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SLS Instructor
Build to Prosper
Los Angeles, CA
10.2024 - Current
- Collaborated with healthcare professionals to develop comprehensive care plans for optimal client outcomes.
- Provided medication management, ensuring timely administration of prescribed medications and monitoring for potential side effects.
- Educated families about available resources within the community to further support their loved ones'' overall wellbeing.
- Navigated complex ethical dilemmas with sensitivity, always prioritizing the best interests of the clients and their loved ones.
- Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
Volunteer
Veterans Affairs Medical Center
Los Angeles, CA
09.2023 - Current
- Assisted with special events and programs
- Used strong interpersonal communication skills to convey information to others.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Summer Unit Director
Boys and Girls Club of Burbank
Burbank, CA
06.2022 - 08.2024
- Reduced staff and member turnover rates by fostering a supportive environment and providing professional development opportunities.
- Managed itineraries for outings, programs, and routine operations.
- Oversaw and controlled program expenditure.
- Monitored and documented children's daily activities, behaviors, and meals.
- Maintained consistent communication with parents regarding children's daily activities and conduct.
Lead Teacher
KinderCare Learning Centers
Ontario, CA
07.2023 - 05.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Front Desk Receptionist
Corinthians
Marina Del Rey, CA
08.2022 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Security Officer
Corinthians
Marina Del Rey, CA
08.2022 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Tutor
Mundo Academy
Northridge, CA
10.2021 - 05.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Designed and implemented a comprehensive exam review and curriculum for students.
- Directed specialized individual and small group tutoring sessions to boost student performance on standardized tests for grades k-6.
Security Patrol Officer
Securitas Security Services USA
Sherman Oaks, CA
10.2021 - 04.2022
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Record, review and provide meticulous attention to detail to create clear, concise and effective incident reports for investigation and review.
- Apply various strategies of interpersonal de-escalatory communication, conflict mediation, and negotiation, to successfully resolve various impending and on going situations of high conflict and crisis
- Establish calm and confident leadership in situations of high crisis involving angry, aggravated, and/or violent mental health and addictions clientele, fire safety and evacuation processes, arrests and code responses.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
Day Camp Counselor
The Enrichment Center
Los Angeles, CA
06.2017 - 08.2021
- Elevated camper morale through consistent positive reinforcement.
- Enhanced camper and coworker experience by demonstrating enthusiasm.
- Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
- Built and maintained positive relationships with campers, staff, and families.
- Planned and lead diverse activities to entertain children and promote core values.
- Provided first aid assistance when needed, prioritizing camper health and well-being at all times.
- Enhanced camper experience by implementing fun and educational activities tailored to various age groups.
- Monitored behavior of each child and reported incidents or suspicion of abuse to superiors.
- Managed the daily schedule, ensuring a balance between structured activities and free time for campers.
- Updated all documentation and logs to maintain camp and camper records.
- Worked with children of varying age, interest, skill, and developmental levels.
- Trained staff members on conducting events and following safety procedures.
Loss Prevention Detective
TJX Companies
Los Angeles, CA
03.2020 - 06.2021
- Minimized false alarm incidents with diligent monitoring practices and timely communication with relevant stakeholders.
- Built strong relationships with local law enforcement agencies, fostering collaboration between organizations on joint initiatives for crime reduction.
- Conducted thorough background checks on prospective employees, mitigating potential risks associated with insider threats.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.
- Improved employee awareness of loss prevention techniques through regular training sessions and detailed policy updates.
- Developed a culture of accountability among employees by consistently enforcing established standards for conduct and behavior.
Program Leader
ARC After School Program
Los Angeles, CA
07.2019 - 12.2019
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Implemented well-received activities and events.
- .Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- Improved program efficiency by streamlining processes and implementing best practices.
Senior Youth Leader
Youth Policy Institute Iowa
Sun Valley, CA
12.2018 - 05.2019
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
Volunteer
Harbor College
Harbor City, CA
06.2016 - 08.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Bachelor Of Arts - Criminal Justice
California State University Northridge
Northridge, CASkills
- Strong communication skills
- Public speaking
- Class instruction
- Lesson planning
- Curriculum development
- Student engagement
- Recordkeeping
- Academic advisement
- Proficient computer skills and application utilization
Accomplishments
Dean’s List
Certification
Cpr Certified
First Aid Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
SLS Instructor
Build to Prosper
10.2024 - Current
Volunteer
Veterans Affairs Medical Center
09.2023 - Current
Lead Teacher
KinderCare Learning Centers
07.2023 - 05.2024
Front Desk Receptionist
Corinthians
08.2022 - 01.2024
Security Officer
Corinthians
08.2022 - 01.2024
Summer Unit Director
Boys and Girls Club of Burbank
06.2022 - 08.2024
Tutor
Mundo Academy
10.2021 - 05.2022
Security Patrol Officer
Securitas Security Services USA
10.2021 - 04.2022
Loss Prevention Detective
TJX Companies
03.2020 - 06.2021
Program Leader
ARC After School Program
07.2019 - 12.2019
Senior Youth Leader
Youth Policy Institute Iowa
12.2018 - 05.2019
Day Camp Counselor
The Enrichment Center
06.2017 - 08.2021
Volunteer
Harbor College
06.2016 - 08.2016
Bachelor Of Arts - Criminal Justice
California State University Northridge